rebecca B. san antonio, texas June 08, 2023 "Brady outstanding professional experience explain everything to us and answer all my questions. We felt we got our full service by showing us and explaining everything to us."
j L. fair oaks ranch, texas June 07, 2023 "Both gentlemen were gracious and explained their processes so I could understand all that they were to do. Job completed very thoroughly. Good work!"
michael M. san antonio, texas June 07, 2023 "I am usually really satisfied with service but I had an appointment on 6/5 that was confirmed by email the day before but no tech showed up and i received no call or email giving a reason that the appointment would not be kept otherwise"
angela D. converse, texas June 07, 2023 "Technicians were proficient and very knowledgeable of what the issue was with the A/C Unit. Thank you"
bonita K. san antonio, texas June 07, 2023 "They responded the same day and got the new part in the next day. And the guys were pleasant and respectful."
juan O. san antonio, texas June 06, 2023 "It was thorough and I got a complete explanation od what was done and needed."
juan U. san antonio, texas June 05, 2023 "Please may we keep Nichole as our Technician she was so professional and she explained a lot of things to do with our Unit it has never been done before!!"
ray T. san antonio, texas June 05, 2023 "Nicole the technician was fantastic, new but went out of her way to make sure things were done properly. Please have Christan contact me. I have a question that he may be able to answer."
dean R. schertz, texas June 05, 2023 "Will Martinez was extremely knowledgeable and explained everything he was doing. He made sure the job was completed correctly."
bonnie B. garden ridge, texas June 05, 2023 "Sa air called me to set up an appt in May. So today we were sceduled for the tech to come out and at around 10:00 am. The scheduling office called to say we already had a spring service. I said I know i explained that to the scheduling office in May and I was told there was no record in there system."
bonnie B. garden ridge, texas June 05, 2023 "Sa air called me to set up an appt in May. So today we were sceduled for the tech to come out and at around 10:00 am. The scheduling office called to say we already had a spring service. I said I know i explained that to the scheduling office in May and I was told there was no record in there system."
robert R. san antonio, texas June 02, 2023 "very good technician explained all the components functions and what areas need attention"
larry R. san antonio, texas June 01, 2023 "Compared to former employee LuisEzekiel and Shaun did good job, yet they did not clean outside units with hose, etc like Luis, plus they recommended adding shut off valves and other cost things that Luis did not dojust wonderingif needed"
marilyn H. san antonio, texas June 01, 2023 "Professional Friendly knowledgeable they were a little late but called to advise me which was very appreciated. Manners were impeccable. They shd give lessons to other companies."
gaila M. san antonio, texas June 01, 2023 "Easy to make appointment. Technician was prompt and appeared to be very knowledgeable."
michael M. san antonio, texas May 28, 2023 "My tech was friendly and very knowledgeable. She let me know what was gonna be done and how my system was working afterwards. It was a great maintenance appointment."
sharon C. san antonio, texas May 27, 2023 "Technician was very knowledgeable and completed service within a reasonable time."
aldo M. san antonio, texas May 27, 2023 "Fast response. On time arrival. Professional and respectful technicians."
ashley S. san antonio, texas May 26, 2023 "Nicole is awesome, she has serviced my AC twice now and she is always friendly, professional and extremely knowledgeable."
melinda A. san antonio, texas May 26, 2023 "Made sure system was working, found additional leak, and cleared a clogged drain. Very complete service"
jon K. san antonio, texas May 26, 2023 "Called several times was told they would get back right away and never got a returned call. Then showed up without calling in advance"
ryan D. san antonio, texas May 25, 2023 "My thermostat was working when they got here and now the screen is out because they changed a setting and haven't come back or contacted me about fixing it. Said "You need a new one" which isn't what is wrong with it."
maria R. san antonio, texas May 24, 2023 "Oscar did a great job but your office staff did not. I was not called when he was on his way. I was texted and emailed at 5:15 and he arrived before that around 5:00 p.m. I heard him when he arroved. It would have been good if your office staff/dispatchers had done a better job of coordinating and communicating by phone. I do not carry my phones constantly to read texts or emails."
romeo B. san antonio, texas May 22, 2023 "The technician was knowledgeable, quick, and professional. The maintenance check was a very smooth process."
jesse A. san antonio, texas May 22, 2023 "I was very disappointed in the long time it took to repair my a/c system. Waiting four days is unacceptable for senior citizens with one on oxygen. And then charging such a high price. I should have been given a better price for being a loyal customer for almost 20 years."
maria P. san antonio, texas May 22, 2023 "Brady explained everything he checked on my AC. Asked if I had any questions."
lynn L. bulverde, texas May 20, 2023 "Oscar is so knowledgeable about these units and how they work. He quickly diagnosed the problem and got our air handler working perfectly. Thanks again Oscar!"
william J. converse, texas May 19, 2023 "Brady did a good job. He took pictures of everything he did and email me the full report."
rebecca R. san antonio, texas May 18, 2023 "They were courteous, and efficient. They put down tarps for where they stuff in."
carolyn L. san antonio, texas May 18, 2023 "Edgar and his team worked diligently in fixing the problem with my air conditioner. They answered all my concerns and my unit is working at 100% capacity."
alicia k. san antonio, texas May 17, 2023 "Jose did a great job servicing the HVAC system with a tune up. We were up against time as our house was selling on two days and needed the service completed immediately. Jose was professional, timely, and thorough."
tommy M. san antonio, texas May 16, 2023 "Larry was great at figuring out where the leak was coming from"
thomas B. san antonio, texas May 16, 2023 "Will arrived quickly, but the p[roblem is a module on a board that apparently blew when CPS returned power to this area. We had to put up with another day and night of South Texas heat and humidity. I wonder why Lennox didn't think to put a circuit breaker ahead of this little module to prevent this. This is just the restoration from a power outage - not a surge like a lightning strike - although the breaker could probably avoid a complete system outage in that case, also. Will is to return this afternoon - if the replacement part arrives. (Finger crossed!)"
molly R. san antonio, texas May 15, 2023 "Knowledge and reliable history of work quality and responsiveness in the past"
billye L. san antonio, texas May 15, 2023 "Technician was polite and prompt in the maintenance of my air conditioner."
lori H. san antonio, texas May 15, 2023 "Thorough and explained findings. Easy to schedule/reschedule appointments."
thomas B. san antonio, texas May 13, 2023 "Professional, reliable, and friendly help when I need it. Will came in and solved my problem in less than an hour. Thanks, Will!"
roberto G. atascosa, texas May 13, 2023 "Did good on second visit that a new request had to be called in as nothing was dine,nor rescheduled first time. Good job second visit,but there had to be a called in for the second visit by customer."
sue T. san antonio, texas May 11, 2023 "Came out on a Sunday and fixed the issue in under 5 minutes!"
thomas B. san antonio, texas May 11, 2023 "Quick, professional, friendly service. Larry always gets the job done!"
richard G. san antonio, texas May 05, 2023 "The techs were both efficient and knowledable. Questions were answered and the issues have been resolved."
martha O. san antonio, texas May 02, 2023 "Found what the problem was and explained to me what was needed to fix"
roy W. san antonio, texas April 26, 2023 "Larry was very professional and answered all of my questions."
michael B. san antonio, texas April 03, 2023 "Edgar Loredo and Zeke are great. Very knowledgeable and courteous."
mrs. conn C. san antonio, texas March 31, 2023 "This is the 3rd hvac that has been installed by service experts and every time they have been courteous and helpful."
john C. san antonio, texas March 30, 2023 "I appreciated the advanced arrival warning so I could secure my large dog. The technicians replaced my inline filters and electrostatic plates and my dust problem is significantly reduced."
david H. schertz, texas March 29, 2023 "Pablo and Omar did a fantastic job. I don't do Google or facebook, so this is my review. Pablo was very professional, courteous and knowledgeable. Please give this man a raise."
james E. san antonio, texas March 28, 2023 "They on time , efficient and answered my questions. Also both of them were very helpful"
mr. sorola S. san antonio, texas March 26, 2023 "Technician was on time and completed his work in a timly manner"
gabriel M. san antonio, texas March 26, 2023 "Because our technician saw that our AC problem was far more complicated than he thought at first. However, he stayed and fixed both units and did not once think about scheduling for another day. That was true customer service and we REALLY appreciated that!"
marissa P. san antonio, texas March 25, 2023 "Great maintenance service. Technicians always explain findings and recommendations. Chris did an efficient and professional inspection."
david H. schertz, texas March 24, 2023 "I've always been treated with honesty and respect. I always recommend you guys to my friends when we discuss HVAC issues."
mr baskin B. san antonio, texas March 21, 2023 "Never once been disappointed in the service weve gotten. Very easy to schedule appointments. Very reliable"
jim B. san antonio, texas March 16, 2023 "The ac was working. after they came out and told us that our unit was 10 years old and only last that long and we needed to get a new unit instead of repairing ours. Its funny how the unit is not working now. I would not recommend your company to anyone."
jeffrey G. universal city, texas March 16, 2023 "I requested answers from the billing department and no one has ever returned my call. Customer service is only worried about scheduling appointments not actual customer service."
damon S. garden ridge, texas March 16, 2023 "I bought 2 Rheem 40 gallon water heaters. In less than two years, both failed to heat the water. When repaired I was told there was no warranty. I argued that there was no way it was out of warranty. I had to pay $1250 for repairs. Later I called Rheem and they stated it is registered and the parts warranty is good until 2026. Very disapointed and concerned about how many other customers this has happened to. I expect to be contacted and have this issue resolved immediately."
john T. san antonio, texas March 08, 2023 "Your tech Chris D. is the reason- he is fast, efficient, and polite. He knows his business!"
gerry B. garden ridge, texas March 06, 2023 "I always have a pleasant experience when I contact San Antonio Air for service. From scheduling to the visit, all are very professional. Jose my technician was very knowledgeable and and answered all my questions."
elizabeth P. san antonio, texas March 04, 2023 "easy to schedule, on time, knowledgable service techs"
chris B. san antonio, texas March 02, 2023 "Oscar was great technician. Deserving of a 10 but office communication is lacking."
dean B. san antonio, texas March 01, 2023 "The technician did a good job and identified that the down stairs unit needed replacing. I was unimpressed that a sales rep was present during the visit, to then try and sell me on the replacement unit, and tried to do a hard sell with a big discount if taken by the upcoming Saturday so that I really wouldn't have a chance to compare companies."
rhonda C. san antonio, texas February 24, 2023 "Great service by the technician. Very informative and helpful!"
steve C. san antonio, texas February 22, 2023 "DUE TO EXCESSIVE COST AND INABILITY OR UNWILLINGNESS OF MARK BERNAL TO FOLLOW THROUGH ON IMPORTANT ISSUES."
joseph K. schertz, texas February 22, 2023 "Was told by Manager that the part we needed for our system would be covered. Then called me 2 days later and said it was not.covered under the advantage plan. So we our out 1,900 dollars. No peace of mind with your advantage plan. wont be renewing anything with you."
thomas B. san antonio, texas February 18, 2023 "The team of Paul Sr, Adan, Carlos, and Marquis arrived on time, were friendly and careful in their actions throughout the day, displayed professionalism and concern for our home, and performed most competently and skillfully. We enjoyed having these gentlemen in our home, and appreciate the upgrades they installed on our system. Thanks, guys!"
laura R. san antonio, texas February 15, 2023 "They are very personable and professional. Their review our hvac system is always very thorough and we appreciate their friendliness."
hailey M. san antonio, texas February 13, 2023 "Team members were very friendly and helpful, taking time to explain everything to me and showed me what they were doing throughout the process."
ann G. san antonio, texas February 11, 2023 "Polite technicians. Handled the problems with confidence and research."
santiago G. san antonio, texas February 08, 2023 "Since I have had my house system upgraded I have had great service and response to any service I have requested."
geoffrey E. san antonio, texas February 07, 2023 "The technician lied to me and told me my heater could not be fixed. Second opinion guy from Jon Wayne fixed it nothing flat."
liz G. san antonio, texas February 07, 2023 "Ismael was very knowledgeable, polite, professional and pleasant. If hes an example of your entire staff then youve figured out how to hire the highest quality employees."
kendric T. san antonio, texas February 05, 2023 "Arrived as scheduled and the personnel were friendly."
rhonda H. san antonio, texas February 04, 2023 "I love that I get a REAL person when I call and am always pleased with the quick response to any problems that I am having or any concerns that I have."
thomas B. san antonio, texas February 03, 2023 "I have enjoyed the service and the personnel of Service Experts since my first encounter with them. Always professional, fully competent, and friendly. Thanks!"
kay G. san antonio, texas February 03, 2023 "You've always been very dependable, friendly and efficient."
santiago G. san antonio, texas February 03, 2023 "Im glad I have SA air, they replaced my air ducts, inside & outside units and have a maintenance plan with them. Great service every time they come out to my house"
alicia R. san antonio, texas January 27, 2023 "I looked up how much the average cost would be for cleaning the wheel blower and its 100-300. And you are charging 975.00. That is outrageous."
murry R. san antonio, texas January 26, 2023 "The techs gave me detailed information and a future service plan. I got the sense both techs were experts in their field."
romeo B. san antonio, texas January 24, 2023 "Everyone was professional, approachable, and knowledgeable."
rozella S. san antonio, texas January 23, 2023 "friendly surface answered questions gave good advice"
kenneth S. universal city, texas January 20, 2023 "They spent a lot of hours making sure everything was working"
marie bernal B. san antonio, texas January 17, 2023 "Pablo was prompt, polite and knowledgeable. From the start he suspected what the problem was and he was right. He answered all my questions."
donald C. san antonio, texas January 16, 2023 "Great customer servicing Mr Gillermo Martinez was a excellent."
michael G. converse, texas January 13, 2023 "Also explained everything in detail what he was checking he assured me that everything wasn't working order and that I should call them back within about 3 months just to double-check for the air conditioning unit. Very professional very informed of everything to do with air conditioning and heating definitely a credit to your organization"
meg S. san antonio, texas January 13, 2023 "Edgar and Jose G did a great job! Very professional and thorough"
michael B. san antonio, texas January 11, 2023 "The plumber, Larry Arriaga, was exceptional in every respect: his knowledge, explanation of the problem and management options, and his overall professionalism. I have a great deal of confidence in him."
john M. san antonio, texas January 08, 2023 "Good customer service, good tech service ,,, both winners"
sam T. helotes, texas January 08, 2023 "All of my questions were answered clearly and I was given advice on how to keep my unit running with any problems in the future."
cecilia C. san antonio, texas January 06, 2023 "They were professionals, nice, check everything and answer all my questions"
adolfo G. san antonio, texas January 04, 2023 "Had issues with the charges. was charged twice for the services, try to iron out the issue, but had no luck. had to call our bank and let them iron out the issue to where I submitted the double charges to be disputed by our bank."
susan S. san antonio, texas January 01, 2023 "when tech came to do AC/heater check they tried to tell me it would cost over 8k to fix. I had my warranty company come and look at it and nothing was wrong with the system. If I had believed the tech I would have 8k for nothing and this is wrong."
john M. san antonio, texas December 29, 2022 "Just good customer service , good service gets continued clients ,, simple"
robert E. new braunfels, texas December 29, 2022 "We had asked about your company's knowledge with working with our electrostatic filtration system because we were having trouble with it. We were assured that you had experience. the technician changed our filter but could not turn it on. He said that they usually don't touch those systems."
mr. lawrance M. san antonio, texas December 27, 2022 "VERY PLEASED WITH THE JOB/WORK DONE TO RELEIVE MY WORRIES."
darrell D. converse, texas December 17, 2022 "These guys are professional and know what they are doing. They are very respectable employees."
elizabeth R. san antonio, texas December 15, 2022 "Very consistent customer service, great technicians, and great value!"
darrell D. converse, texas December 12, 2022 "This was an awesome team. Very professional, they know how to treat customers. They have great personalities and do really good work. This team was very respectful and had a really good work attitude. Their pricing is reasonable."
antonio B. san antonio, texas December 09, 2022 "Because they always have done a very professional job"
mrs. carolyn W. san antonio, texas December 08, 2022 "I have been a customer for 15 years for heating and air conditioning needs but recently had a plumbing problem. SA Service Experts quickly responded and solved my problem."
john S. san antonio, texas December 07, 2022 "First and foremost, it is your people. All of the technicians I have dealt with are really fun to have around. The make me feel like we are old friends."
nan J. san antonio, texas December 07, 2022 "Good AC/furnace. Very pleased with it. Technician was very knowledgeable and did a great job."
carlos Q. spring branch, texas December 05, 2022 "Professional service and prices are very reasonable."
don M. san antonio, texas December 05, 2022 "Pablo was very easy to work with and he was very professional."
victor S. san antonio, texas December 03, 2022 "Quick scheduling of service and tech fixed problem. Also honored warranty with no cost to us."
ms dockery D. san antonio, texas November 30, 2022 "I had a very unique situation at my residence: on Cool it would blow heat and on Heat it would blow cool. It took multiple appointments from three different technicians over many weeks to solve the issue. At times it was frustrating but I felt the techs were doing their best. Finally in the end Jose figured out my problem and I have had no issues since."
kim B. san antonio, texas November 30, 2022 "My tech was very knowledgeable and provided some good intel for our system. Polite and courteous as well."
terry R. san antonio, texas November 30, 2022 "My first experience with the company was positive, but the second service was unsatisfactory. I will not use SA Air because I do not reside in SA anymore. I am dissatisfied with the last service because we requested AC system maintenance, but the report shows only exception. From observation, all dirty elements are still dirty and we do not have any report of what maintenance has been done."
carlos Q. spring branch, texas November 30, 2022 "Prompt service with accurate recommendations for maintenance."
erik J. san antonio, texas November 27, 2022 "Schedule an appointment and technician service is quick. Sometimes they dont have required parts to repair the equipment in the same day."
john B. san antonio, texas November 26, 2022 "Well, lets see I had a new air conditioning u it put in my Dads house on August 11, 2022. The technicians that put it in, tore down the frame to the attic entry. They left the pieces of frame laying in several places with the nails sticking out. When they were finished, one of the men took what my father thought was the check for $9700. They waited 5 days to let me know that it was actually the receipt for the cashiers check. The trash was picked up 2 days earlier so I could not find the actual check. The told the business department that the bank would not cover the check for 90 days but that I would pay 1/3 each month for the next 3 months. They continued to call, even though each month, I paid them $ 3233.00. They also reported me to a collection agency. Right after, I paid the last installment a few days later the temperature dropped considerably and the heater was blowing cold air. One night, it was 41 degrees in my 87 year old Fathers house. Come to find out, the had never hooked up or turned on the gas. That was for 3 full months!"
connie D. san antonio, texas November 25, 2022 "I have used them for many years and have had no problems."
anthony N. schertz, texas November 24, 2022 "My answer to this question is to long to type out. Could someone please call me"
larry R. san antonio, texas November 23, 2022 "Due to issue with Part and having to call all the way to the General Manager to get it resolved. Pedro did great job installing new part!"
fernando S. san antonio, texas November 22, 2022 "Last summer I paid your company $700 for a circuit board to be installed in my furnace. Unfortunately, they left my unit inoperable, and my heater would not turn on. I expect my system to work without having to contact you to get it working. I posted a note on the front door informing the next repair tech that your company did the last repair on my system. He said there was a hose that needed to be moved and charged me $160. I told him the customer service rep said I could let him know that I could get a free service trip by letting him know that all I needed to do was let him know about the free offer. He said I was supposed to get that arranged before he showed up at my house. Only after I told him Im going to contact the company did he decide to tell me go to my computer to set up the free trip details. Then he said my motor was making noise and asked me if I wanted to get an estimate to replace it. I told him I just had the motor replaced a few days before your company replaced my $700 circuit board. He said this company didnt replace it and that this motor that was replaced was not for the heater. I should have been charged anything since your company should have made sure thew heater would also with the new $700 circuit board. I guess you train your techs to try to rip off your customers thinking that customers are stupid and dont know what a blower motor is? He didnt bother to think that my unit was left in non-working condition by the previous tech and charged me $100 for doing diagnostics regarding the unfinished job by your previous techs that left my system inoperable. Without trust there is no relationship to keep with scammer techs that rip off customers"
travis P. san antonio, texas November 22, 2022 "The technician showed up 3 hrs past the time window I was given. I did not get a phone call or heads up that he was running late until about 2.5 hrs past the time window given. He seemed more interested in upselling additional products than checking the system properly. The biggest reason for the rating though is the technician told me my refrigerant levels were at 0. Which I doubted as everything was running properly. But to be safe, I went through my home warranty and had to spend additional money for them to send someone to check on the supposed low refrigerant/leak. Turns out the refrigerant levels were totally fine. The problem was the technician did not read the levels properly. Our OD unit has valves that have to be opened manually in order to open the lines and get a proper reading. I learned this from the technician sent by my home warranty company."
norma H. san antonio, texas November 21, 2022 "My husband and I have limited communication abilities. Pablo, the technician,, took time to explain and help us understand the priority of recommended services."
pat J. san antonio, texas November 14, 2022 "Quick response to a late Friday afternoon call for an AC unit that wasnt working. The tech arrived and repaired the unit in less that an hour."
david H. schertz, texas November 12, 2022 "You have always provided professional, friendly and, most importantly, honest service. I've recommended you to several friend and acquaintances when given the opportunity."
david R. seguin, texas November 11, 2022 "This company by far is second to none! Every single technician that worked on my home provides outstanding service! The wealth of knowledge that this team has is ridiculous. By the time they leave my home, I feel as if I earned a PHD in their field! Each technician takes the time to explain what they are doing, why they are doing it, and how important it is. They even provided steps on how to do Preventive maintenance as a home owner. There were little confusion on the appointment time but thats minor compare to the service this company provides. 100% recommend this company! I truly hope the Leadership knows the quality and talent of their employees. Thanks again!"
janet M. san antonio, texas November 10, 2022 "The techs are always late. It seems that when you book appointments, you neglect to consider the number of units at each place. This causes a major backup when multiple stops have multiple units"
john S. san antonio, texas November 09, 2022 "The customer service is top rate. Love the technicians. Great people. They do more than I ever expected. They pointed out areas that need attention. This way I won't have down time later."
mrs harris H. san antonio, texas November 08, 2022 "Jose came that morning and performed my fall check on my a/c and noticed an issue with my hot water heater. Larry and Aaron (plumbers) provided courteous and professional service while replacing the hot water heater. Larry and Aaron were able to get my hot water heater replaced in a timely matter that same day. I really appreciated the prompt service and resolution to the problem."
gene S. san antonio, texas November 04, 2022 "Everything was checked and any corrective action that was needed was accomplisher."
alex A. san antonio, texas October 26, 2022 "Nichole and Edgar were Great!! Never had a problem with your service techs . Always Great,Always Cordial/ Always Informative"
alex A. san antonio, texas October 23, 2022 "Always sending knowledgable technicians and very courteous"
gene S. san antonio, texas October 22, 2022 "Technician on time and knowledgeable about the tune up."
ron D. san antonio, texas October 21, 2022 "The cost to replace my warranted Heat Sequencer was a little high in my opinion."
robert F. san antonio, texas October 21, 2022 "I normally don't provide a rating of 10 as there is always room to improve or strive for excellence."
sixta B. converse, texas October 19, 2022 "Very courteous workers explained the process and even showed me when some of the main components that are causing problems to my hvac system are."
yolanda W. san antonio, texas October 19, 2022 "The technician was 1/2 hour late and I received no call to inform me. And he tracked dried mud into my house. This is not my usual experience with your company. I have been very happy in the past."
rufina H. universal city, texas October 17, 2022 "Insulation that was installed in July was fine poorly. It is falling out if the attic into the garage. When inspected, the only resolution offered was to pay 600 for a net. This is unacceptable."
maria P. san antonio, texas October 17, 2022 "I have been a customer for at least 30 years and have received excellent service. When there have been hiccups the problem is taken care of to my satisfaction."
sandra W. san antonio, texas October 16, 2022 "Techs are prompt, courteous & efficient. Reasonable price."
harry A. san antonio, texas October 14, 2022 "Excellent technicians,great service, knowledgeable and efficient."
ms stiles S. san antonio, texas October 14, 2022 "Service Experts have always arrived on time and provide excellent service."
robert G. san antonio, texas October 13, 2022 "They're honest, knowledgeable and answer all my questions. No high pressure sales."
mr duncan D. san antonio, texas October 12, 2022 "I felt I was over changed for a ultraviolet light replacement. Charged $325.00 for a $100 light that took about 5 minutes to replace"
howard G. san antonio, texas October 11, 2022 "Pablo informed me of animal dropping in attic...really appreciate that..."
mr lopez L. san antonio, texas October 10, 2022 "Most of your technicians are I know one for sure I wouldnt recommend n I would hate to have him work on someone I know"
maria P. san antonio, texas October 09, 2022 "I have been a customer for over 20 years and have received good service."
robert G. san antonio, texas October 08, 2022 "They have always been honest about what needed to be done on my HVAC system."
armando D. san antonio, texas October 05, 2022 "Technician went above and beyond to repair shower faucet."
rodolfo T. san antonio, texas October 04, 2022 "Jose walked me through the whole process of what is the owners responsibility. I've had numerous technicians come over but non as through as he was."
bonita K. san antonio, texas October 03, 2022 "Its reassuring to have them come out every 6 months to check things out."
ian T. san antonio, texas September 30, 2022 "Pablo was very helpful, honest, and knew what he was doing."
mary solis S. san antonio, texas September 30, 2022 "The Tech was very polite and professional, did his job and when his partner arrived they both were very kind. I appreciated their work ethic and can not say enough for their time and helping me with my a/c problem."
mr. faught F. san antonio, texas September 30, 2022 "This was the best,\most complete checkup since I have been in the monthly program. Both technicians were very friendly & informative about my system and any issues that need addressing. Was a great experience."
mr. frye F. san antonio, texas September 27, 2022 "Oscar knew of the problem and fixed the issue speedily. His knowledge and professionalism was A-One. Oscar was very pleasant and courteous and explained to me the steps and maintenance he preformed on our unit."
mr newman N. san antonio, texas September 24, 2022 "Service tech gave valuable information on maintaining my HVAC system."
mrs robinson R. san antonio, texas September 23, 2022 "With the exception of one horrible incident. I believe that that was an isolated incident and not the integrity of the company."
william L. san antonio, texas September 22, 2022 "Technician is knowledgeable, friendly, courteous, and dependable. Service is available 24/7. Customer satisfaction is a priority."
morgan D. san antonio, texas September 21, 2022 "Still think that the Lennox Coils are a problem, they should last more than 3 years, Labor and freon cost me $1,467.00, but San Antonio Air identified the problem and as of last night the A/C is working GREAT!!"
mr contreras C. san antonio, texas September 18, 2022 "Thoroughly professional and courteous technicians"
rusty B. san antonio, texas September 16, 2022 "When my AC went out and I scheduled my appointment a rep called back to verify that was the right time because they could get someone out sooner if I wanted. They care about their customers."
melissa S. fair oaks ranch, texas September 15, 2022 "As always, Oscar serviced our systems and gave us information about what was done. He knows how to maintain our systems and can anticipate any future problems."
judy L. san antonio, texas September 15, 2022 "Pablo was a very knowledgeable technician and answered all my questions with much patience and kindness!"
john G. windcrest, texas September 14, 2022 "Edgar was my go-to guy and then he got promoted. Jose Martinez is now my go-to guy and he is fantastic also."
ted M. san antonio, texas September 09, 2022 "SA Air treated me well from the very first moment to the last. They went above and beyond in communication and in the fulfillment of my expectations."
gilbert C. san antonio, texas September 08, 2022 "Paul Sr, Paul Jr did an awesome job. Very professional and kind."
victor S. san antonio, texas September 08, 2022 "Professional on time work done well honored warranty."
william J. converse, texas September 07, 2022 "Mr. Jose A was right on time. He spent alot of his time doing a good job. This was yesterday. Today, 9-7-22, there still a small Leak. Please notifly him and let him Know. It's not a big one but it's wet underneath the New Shut Off Kit. Hope you send Jose A again. Thanks."
reed A. san antonio, texas September 05, 2022 "Timely, curtious, through and on multiple occasions have saved me from costly repairs in the future"
lois B. san antonio, texas September 04, 2022 "I had new ductwork installed in May 2015. Sometime between July 1 and June 1 the strapping holding up the ductwork collapsed. I called it in and have had 2 technicians out. The last taped up some things but did nothing as for as I can tell to reattach the ductwork. Straps are still hanging . Ductwork on floor of attic. That still attached is sagging. I asked him for general manager name and number. He refused to give it to me. I am not happy!"
matt H. san antonio, texas September 03, 2022 "Pablo was very professional and explained everything he was doing. He went over recommended services and provided tips we could do for system maintenance"
mr. bauer B. san antonio, texas September 02, 2022 "Ezekiel was very professional. explained the status of the AC units in an understandable way, and completed all tasks that we agreed in."
barbie G. san antonio , texas September 01, 2022 "Jose shared money saving programs with me. Been customer for 15 years and new program he shared would save me at least $30.00."
patricia Z. san antonio, texas September 01, 2022 "I never realized how inexpensive it was to have a maintenance plan for our AC unit. It's affordable, all your technicians are professional, kind, and all-around helpful."