San Antonio Air Service Experts Reviews

Average Customer Rating
4.6/5 stars based on 3,621 Reviews
rozella S.
san antonio, texas
"friendly surface answered questions gave good advice"
roberto C.
san antonio, texas
"Professional, great service"
clyde C.
san antonio, texas
mr. faught F.
san antonio, texas
kenneth S.
universal city, texas
"They spent a lot of hours making sure everything was working"
ms dockery D.
san antonio, texas
larry B.
san antonio, texas
"We have always been taken care of."
rozella S.
san antonio, texas
thomas B.
san antonio, texas
meg S.
san antonio, texas
"Edgar and Jose g did a great job"
marie bernal B.
san antonio, texas
"Pablo was prompt, polite and knowledgeable. From the start he suspected what the problem was and he was right. He answered all my questions."
monica O.
san antonio, texas
chelsea R.
san antonio, texas
"Thorough customer service"
donald C.
san antonio, texas
"Great customer servicing Mr Gillermo Martinez was a excellent."
mr. faught F.
san antonio, texas
michael G.
converse, texas
"Also explained everything in detail what he was checking he assured me that everything wasn't working order and that I should call them back within about 3 months just to double-check for the air conditioning unit. Very professional very informed of everything to do with air conditioning and heating definitely a credit to your organization"
jayne I.
san antonio, texas
meg S.
san antonio, texas
"Edgar and Jose G did a great job! Very professional and thorough"
daryl M.
schertz, texas
frankie H.
san antonio, texas
"guys do good job and on time"
michael B.
san antonio, texas
"The plumber, Larry Arriaga, was exceptional in every respect: his knowledge, explanation of the problem and management options, and his overall professionalism. I have a great deal of confidence in him."
ms dockery D.
san antonio, texas
john M.
san antonio, texas
"Good customer service, good tech service ,,, both winners"
sam T.
helotes, texas
"All of my questions were answered clearly and I was given advice on how to keep my unit running with any problems in the future."
cecilia C.
san antonio, texas
"They were professionals, nice, check everything and answer all my questions"
miller B.
universal city, texas
adolfo G.
san antonio, texas
"Had issues with the charges. was charged twice for the services, try to iron out the issue, but had no luck. had to call our bank and let them iron out the issue to where I submitted the double charges to be disputed by our bank."
david B.
live oak, texas
tracy T.
san antonio, texas
susan S.
san antonio, texas
"when tech came to do AC/heater check they tried to tell me it would cost over 8k to fix. I had my warranty company come and look at it and nothing was wrong with the system. If I had believed the tech I would have 8k for nothing and this is wrong."
yolanda W.
san antonio, texas
david B.
live oak, texas
john M.
san antonio, texas
"Just good customer service , good service gets continued clients ,, simple"
robert E.
new braunfels, texas
"We had asked about your company's knowledge with working with our electrostatic filtration system because we were having trouble with it. We were assured that you had experience. the technician changed our filter but could not turn it on. He said that they usually don't touch those systems."
mr. lawrance M.
san antonio, texas
"VERY PLEASED WITH THE JOB/WORK DONE TO RELEIVE MY WORRIES."
carolina E.
san antonio, texas
"Excellent service"
mr hensley H.
san antonio, texas
andrew P.
san antonio, texas
"Fast, friendly and effecient."
darrell D.
converse, texas
"These guys are professional and know what they are doing. They are very respectable employees."
richard M.
san antonio, texas
elizabeth R.
san antonio, texas
"Very consistent customer service, great technicians, and great value!"
mr hensley H.
san antonio, texas
judith M.
san antonio, texas
darrell D.
converse, texas
"This was an awesome team. Very professional, they know how to treat customers. They have great personalities and do really good work. This team was very respectful and had a really good work attitude. Their pricing is reasonable."
sylvia W.
san antonio, texas
antonio B.
san antonio, texas
"Because they always have done a very professional job"
judith M.
san antonio, texas
"Great service"
mr pirolo P.
helotes, texas
"Friendly service."
steven K.
san antonio, texas
mrs. carolyn W.
san antonio, texas
"I have been a customer for 15 years for heating and air conditioning needs but recently had a plumbing problem. SA Service Experts quickly responded and solved my problem."
mr myers M.
san antonio, texas
john S.
san antonio, texas
"First and foremost, it is your people. All of the technicians I have dealt with are really fun to have around. The make me feel like we are old friends."
nan J.
san antonio, texas
"Good AC/furnace. Very pleased with it. Technician was very knowledgeable and did a great job."
carlos Q.
spring branch, texas
"Professional service and prices are very reasonable."
don M.
san antonio, texas
"Pablo was very easy to work with and he was very professional."
victor S.
san antonio, texas
"Quick scheduling of service and tech fixed problem. Also honored warranty with no cost to us."
ms dockery D.
san antonio, texas
"I had a very unique situation at my residence: on Cool it would blow heat and on Heat it would blow cool. It took multiple appointments from three different technicians over many weeks to solve the issue. At times it was frustrating but I felt the techs were doing their best. Finally in the end Jose figured out my problem and I have had no issues since."
kim B.
san antonio, texas
"My tech was very knowledgeable and provided some good intel for our system. Polite and courteous as well."
thomas F.
san antonio, texas
"Quick easy professional service"
terry R.
san antonio, texas
"My first experience with the company was positive, but the second service was unsatisfactory. I will not use SA Air because I do not reside in SA anymore. I am dissatisfied with the last service because we requested AC system maintenance, but the report shows only exception. From observation, all dirty elements are still dirty and we do not have any report of what maintenance has been done."
kimberly B.
san antonio, texas
carlos Q.
spring branch, texas
"Prompt service with accurate recommendations for maintenance."
mrs davis D.
san antonio, texas
bonita K.
san antonio, texas
"Very nice and knowledgeable techs."
erik J.
san antonio, texas
"Schedule an appointment and technician service is quick. Sometimes they dont have required parts to repair the equipment in the same day."
john B.
san antonio, texas
"Well, lets see I had a new air conditioning u it put in my Dads house on August 11, 2022. The technicians that put it in, tore down the frame to the attic entry. They left the pieces of frame laying in several places with the nails sticking out. When they were finished, one of the men took what my father thought was the check for $9700. They waited 5 days to let me know that it was actually the receipt for the cashiers check. The trash was picked up 2 days earlier so I could not find the actual check. The told the business department that the bank would not cover the check for 90 days but that I would pay 1/3 each month for the next 3 months. They continued to call, even though each month, I paid them $ 3233.00. They also reported me to a collection agency. Right after, I paid the last installment a few days later the temperature dropped considerably and the heater was blowing cold air. One night, it was 41 degrees in my 87 year old Fathers house. Come to find out, the had never hooked up or turned on the gas. That was for 3 full months!"
charles R.
san antonio, texas
merrily M.
converse, texas
connie D.
san antonio, texas
"I have used them for many years and have had no problems."
thomas F.
san antonio, texas
"Quick good service, honest answers to questions"
mr. faught F.
san antonio, texas
anthony N.
schertz, texas
"My answer to this question is to long to type out. Could someone please call me"
larry R.
san antonio, texas
"Due to issue with Part and having to call all the way to the General Manager to get it resolved. Pedro did great job installing new part!"
jerry S.
san antiono, texas
"Technician was very professional and knowlegeable"
fernando S.
san antonio, texas
"Last summer I paid your company $700 for a circuit board to be installed in my furnace. Unfortunately, they left my unit inoperable, and my heater would not turn on. I expect my system to work without having to contact you to get it working. I posted a note on the front door informing the next repair tech that your company did the last repair on my system. He said there was a hose that needed to be moved and charged me $160. I told him the customer service rep said I could let him know that I could get a free service trip by letting him know that all I needed to do was let him know about the free offer. He said I was supposed to get that arranged before he showed up at my house. Only after I told him Im going to contact the company did he decide to tell me go to my computer to set up the free trip details. Then he said my motor was making noise and asked me if I wanted to get an estimate to replace it. I told him I just had the motor replaced a few days before your company replaced my $700 circuit board. He said this company didnt replace it and that this motor that was replaced was not for the heater. I should have been charged anything since your company should have made sure thew heater would also with the new $700 circuit board. I guess you train your techs to try to rip off your customers thinking that customers are stupid and dont know what a blower motor is? He didnt bother to think that my unit was left in non-working condition by the previous tech and charged me $100 for doing diagnostics regarding the unfinished job by your previous techs that left my system inoperable. Without trust there is no relationship to keep with scammer techs that rip off customers"
travis P.
san antonio, texas
"The technician showed up 3 hrs past the time window I was given. I did not get a phone call or heads up that he was running late until about 2.5 hrs past the time window given. He seemed more interested in upselling additional products than checking the system properly. The biggest reason for the rating though is the technician told me my refrigerant levels were at 0. Which I doubted as everything was running properly. But to be safe, I went through my home warranty and had to spend additional money for them to send someone to check on the supposed low refrigerant/leak. Turns out the refrigerant levels were totally fine. The problem was the technician did not read the levels properly. Our OD unit has valves that have to be opened manually in order to open the lines and get a proper reading. I learned this from the technician sent by my home warranty company."
norma H.
san antonio, texas
"My husband and I have limited communication abilities. Pablo, the technician,, took time to explain and help us understand the priority of recommended services."
ms weaver W.
san antonio, texas
"Extremely professional crew."
sudha V.
san antonio, texas
james L.
san antonio, texas
ramon S.
san antonio, texas
"Very professional and informative"
pat J.
san antonio, texas
"Quick response to a late Friday afternoon call for an AC unit that wasnt working. The tech arrived and repaired the unit in less that an hour."
ben D.
san antonio, texas
"Great service and prompt"
robert G.
san antonio, texas
"Honest, knowledgeable, reasonable."
john C.
san antonio, texas
"You are dependable and pleasant!"
david H.
schertz, texas
"You have always provided professional, friendly and, most importantly, honest service. I've recommended you to several friend and acquaintances when given the opportunity."
donna C.
san antonio, texas
david R.
seguin, texas
"This company by far is second to none! Every single technician that worked on my home provides outstanding service! The wealth of knowledge that this team has is ridiculous. By the time they leave my home, I feel as if I earned a PHD in their field! Each technician takes the time to explain what they are doing, why they are doing it, and how important it is. They even provided steps on how to do Preventive maintenance as a home owner. There were little confusion on the appointment time but thats minor compare to the service this company provides. 100% recommend this company! I truly hope the Leadership knows the quality and talent of their employees. Thanks again!"
janet M.
san antonio, texas
"The techs are always late. It seems that when you book appointments, you neglect to consider the number of units at each place. This causes a major backup when multiple stops have multiple units"
monica D.
selma, texas
john S.
san antonio, texas
"The customer service is top rate. Love the technicians. Great people. They do more than I ever expected. They pointed out areas that need attention. This way I won't have down time later."
mrs harris H.
san antonio, texas
"Jose came that morning and performed my fall check on my a/c and noticed an issue with my hot water heater. Larry and Aaron (plumbers) provided courteous and professional service while replacing the hot water heater. Larry and Aaron were able to get my hot water heater replaced in a timely matter that same day. I really appreciated the prompt service and resolution to the problem."
linda V.
san antonio, texas
gene S.
san antonio, texas
"Everything was checked and any corrective action that was needed was accomplisher."
mr. denson D.
san antonio, texas
sue T.
san antonio, texas
"No personal experience with service"
ken G.
san antonio, texas
virginia B.
san antonio, texas
molly R.
san antonio, texas
"Cost is high"
mrs. davis D.
san antonio, texas
barbara W.
san antonio, texas
gilbert C.
san antonio, texas
"Professionalism and promptness of service"
leslie bryce B.
san antonio, texas
"All staff were excellent."
michael B.
san antonio, texas
mrs davis D.
san antonio, texas
william G.
san antonio, texas
joan H.
san antonio, texas
alex A.
san antonio, texas
"Nichole and Edgar were Great!! Never had a problem with your service techs . Always Great,Always Cordial/ Always Informative"
frankie H.
san antonio, texas
"did what neded"
james Y.
san antonio, texas
robert F.
san antonio, texas
mrs davis D.
san antonio, texas
"Very professional"
alex A.
san antonio, texas
"Always sending knowledgable technicians and very courteous"
roberto M.
san antonio, texas
"Very informative"
gene S.
san antonio, texas
"Technician on time and knowledgeable about the tune up."
mari curtin C.
san antonio, texas
terri G.
san antonio, texas
"The service tech was very informative and friendly"
ron D.
san antonio, texas
"The cost to replace my warranted Heat Sequencer was a little high in my opinion."
robert F.
san antonio, texas
"I normally don't provide a rating of 10 as there is always room to improve or strive for excellence."
yolanda M.
san antonio, texas
"Reliable, professional"
nichole F.
san antonio, texas
sixta B.
converse, texas
"Very courteous workers explained the process and even showed me when some of the main components that are causing problems to my hvac system are."
yolanda W.
san antonio, texas
"The technician was 1/2 hour late and I received no call to inform me. And he tracked dried mud into my house. This is not my usual experience with your company. I have been very happy in the past."
edna H.
san antonio, texas
"You do a good job your tech are very polite"
rufina H.
universal city, texas
"Insulation that was installed in July was fine poorly. It is falling out if the attic into the garage. When inspected, the only resolution offered was to pay 600 for a net. This is unacceptable."
maria P.
san antonio, texas
"I have been a customer for at least 30 years and have received excellent service. When there have been hiccups the problem is taken care of to my satisfaction."
sandra W.
san antonio, texas
"Techs are prompt, courteous & efficient. Reasonable price."
harry A.
san antonio, texas
"Excellent technicians,great service, knowledgeable and efficient."
ms stiles S.
san antonio, texas
"Service Experts have always arrived on time and provide excellent service."
john G.
windcrest, texas
robert G.
san antonio, texas
"They're honest, knowledgeable and answer all my questions. No high pressure sales."
david S.
san antonio, texas
henry L.
san antonio, texas
"Good service by knowledgeable people."
mr duncan D.
san antonio, texas
"I felt I was over changed for a ultraviolet light replacement. Charged $325.00 for a $100 light that took about 5 minutes to replace"
paul V.
san antonio, texas
"tech was great"
mr. pinkstaff P.
san antonio, texas
howard G.
san antonio, texas
"Pablo informed me of animal dropping in attic...really appreciate that..."
col. rozsypal R.
san antonio, texas
"Oscar was very kno"
mr graham G.
san antonio, texas
mr lopez L.
san antonio, texas
"Most of your technicians are I know one for sure I wouldnt recommend n I would hate to have him work on someone I know"
barbara C.
san antonio, texas
"They were prompt and courteous."
maria P.
san antonio, texas
"I have been a customer for over 20 years and have received good service."
jacqueline M.
san antonio, texas
robert G.
san antonio, texas
"They have always been honest about what needed to be done on my HVAC system."
irene S.
san antonio, texas
"I am always provided with very good customer service."
anne W.
san antonio, texas
albert H.
san antonio, texas
gregory M.
san antonio, texas
gabriel M.
san antonio, texas
"Great service, friendly and courteous"
armando D.
san antonio, texas
"Technician went above and beyond to repair shower faucet."
janie T.
cibolo, texas
rene R.
san antonio, texas
rodolfo T.
san antonio, texas
"Jose walked me through the whole process of what is the owners responsibility. I've had numerous technicians come over but non as through as he was."
bonita K.
san antonio, texas
"Its reassuring to have them come out every 6 months to check things out."
albert H.
san antonio, texas
"Competent technician. Good service"
casimir Z.
helotes, texas
"too EXPENSE: LABOR AND PRODUCT"
ian T.
san antonio, texas
"Pablo was very helpful, honest, and knew what he was doing."
mary solis S.
san antonio, texas
"The Tech was very polite and professional, did his job and when his partner arrived they both were very kind. I appreciated their work ethic and can not say enough for their time and helping me with my a/c problem."
mr. faught F.
san antonio, texas
"This was the best,\most complete checkup since I have been in the monthly program. Both technicians were very friendly & informative about my system and any issues that need addressing. Was a great experience."
mrs hampton H.
san antonio, texas
chris F.
san antonio, texas
johnny S.
san antonio, texas
"Great service"
eli A.
san antonio, texas
mr. frye F.
san antonio, texas
"Oscar knew of the problem and fixed the issue speedily. His knowledge and professionalism was A-One. Oscar was very pleasant and courteous and explained to me the steps and maintenance he preformed on our unit."
george W.
san antonio, texas
"Professionalism"
mr newman N.
san antonio, texas
"Service tech gave valuable information on maintaining my HVAC system."
mrs robinson R.
san antonio, texas
"With the exception of one horrible incident. I believe that that was an isolated incident and not the integrity of the company."
william L.
san antonio, texas
"Technician is knowledgeable, friendly, courteous, and dependable. Service is available 24/7. Customer satisfaction is a priority."
janice A.
hollywodd park, texas
morgan D.
san antonio, texas
"Still think that the Lennox Coils are a problem, they should last more than 3 years, Labor and freon cost me $1,467.00, but San Antonio Air identified the problem and as of last night the A/C is working GREAT!!"
peter K.
bulverde, texas
george W.
san antonio, texas
"Because of the excellent service"
kenneth B.
san antonio, texas
"Technician explained why the parts were needed."
mr contreras C.
san antonio, texas
"Thoroughly professional and courteous technicians"
richard M.
san antonio, texas
rusty B.
san antonio, texas
"When my AC went out and I scheduled my appointment a rep called back to verify that was the right time because they could get someone out sooner if I wanted. They care about their customers."
melissa S.
fair oaks ranch, texas
"As always, Oscar serviced our systems and gave us information about what was done. He knows how to maintain our systems and can anticipate any future problems."
marissa P.
san antonio, texas
"Excellent service!"
judy L.
san antonio, texas
"Pablo was a very knowledgeable technician and answered all my questions with much patience and kindness!"
kimberly B.
san antonio, texas
"service and dependable team"
john G.
windcrest, texas
"Edgar was my go-to guy and then he got promoted. Jose Martinez is now my go-to guy and he is fantastic also."
barry C.
helotes, texas
"Very responsive to customers."
andrew A.
selma, texas
maria N.
san antonio, texas
paul P.
atascosa, texas
ray W.
san antonio, texas
"great service"
ted M.
san antonio, texas
"SA Air treated me well from the very first moment to the last. They went above and beyond in communication and in the fulfillment of my expectations."
arturo S.
converse, texas
"Very proffesional"
mr lasswell L.
san antonio, texas
"Reliability, thorough, congenial, informative"
gilbert C.
san antonio, texas
"Paul Sr, Paul Jr did an awesome job. Very professional and kind."
ernesto D.
san antonio, texas
"Our appointment was not on time."
victor S.
san antonio, texas
"Professional on time work done well honored warranty."
don H.
universal city, texas
"Service, product, personnel great."
robert R.
san antonio, texas
"very good customer service"
william J.
converse, texas
"Mr. Jose A was right on time. He spent alot of his time doing a good job. This was yesterday. Today, 9-7-22, there still a small Leak. Please notifly him and let him Know. It's not a big one but it's wet underneath the New Shut Off Kit. Hope you send Jose A again. Thanks."
mr. cleveland C.
san antonio, texas
"Been there for me since the beginning"
reed A.
san antonio, texas
"Timely, curtious, through and on multiple occasions have saved me from costly repairs in the future"
lois B.
san antonio, texas
"I had new ductwork installed in May 2015. Sometime between July 1 and June 1 the strapping holding up the ductwork collapsed. I called it in and have had 2 technicians out. The last taped up some things but did nothing as for as I can tell to reattach the ductwork. Straps are still hanging . Ductwork on floor of attic. That still attached is sagging. I asked him for general manager name and number. He refused to give it to me. I am not happy!"
matt H.
san antonio, texas
"Pablo was very professional and explained everything he was doing. He went over recommended services and provided tips we could do for system maintenance"
maria N.
san antonio, texas
"They are very profesional at what they do."
mr. bauer B.
san antonio, texas
"Ezekiel was very professional. explained the status of the AC units in an understandable way, and completed all tasks that we agreed in."
don H.
universal city, texas
"Excellent product and service."
barbie G.
san antonio , texas
"Jose shared money saving programs with me. Been customer for 15 years and new program he shared would save me at least $30.00."
patricia Z.
san antonio, texas
"I never realized how inexpensive it was to have a maintenance plan for our AC unit. It's affordable, all your technicians are professional, kind, and all-around helpful."
koby S.
san antonio, texas
"Great service with well trained experts!"
nicholas C.
san antonio, texas
"Oscar found the problem: the tech who came out the prior Wednesday to do seasonal checkup failed to reconnect one wire, which resulted in our A/C to stop cooling on Sunday. Oscar fixed the problem and we were feeling cool air quickly! From now on I only want Oscar to service our system!"
earn J.
san antonio, texas
michael L.
san antonio, texas
scott E.
san antonio, texas
"Fast, easy, and competent tech, call center, everyone involved"
mr miller M.
san antonio, texas
"Very knowledgeable and helpful"
richard S.
san antonio, texas
"The techs were very friendly, professional, knowledgeable' and helpful."
john G.
windcrest, texas
michael L.
san antonio, texas
"The tech was very informative and enthusiastic."
mr. emery E.
san antonio, texas
"On time, knowledgable, courteous !"
sergio R.
san antonio, texas
"Communication between call center to technician was horrible"
richard G.
san antonio, texas
"Larry was very good! My only concern is that I think the price was very high!! But thats not Larrys fault!! I got a price estimate from another place that was $150 less to do more including replacement of the other element and cleaning out!"
don H.
universal city, texas
"super service and knowledge."
gregory K.
san antonio, texas
"Technicians, Paul Jr and Juan Carlos, failed to reattach the furnace exhaust air vent after replacing the A-coil. This negligence, if not caught and fixed by me, could have resulted in carbon monoxide poisoning in my house. Furthermore, the billing department has failed to refund me $99 and is very difficult to get a hold of. I called multiple days at different times with no resolution."
shannon W.
san antonio, texas
mrs. webb W.
san antonio, texas
warren B.
san antonio, texas
"Great service."
robert T.
adkins, texas
"hard working technicians who completed the job in a day"
thummer F.
san antonio, texas
alex P.
san antonio, texas
"Jonathan was very thorough and brought up a lot of issues ($4,000 plus cost) that it made me wonder why the previous reps had not not found some issues on their trips. He said one of the units needed 1 pound of refrigerant but did not put some in. Also, the time slot for us was 10 - 12 and someone called and said the rep would be here a little after 12. He didnt show up until 1:45."
megan R.
san antonio, texas
winston E.
san antonio, texas
mrs perez P.
san antonio, texas
"Very helpful"
oralia M.
san antonio, texas
don H.
universal city, texas
"Top personel. Friendly. Efficient. Great product and service"
susan S.
san antonio, texas
"Oscar the tech was really nice"
janice A.
hollywodd park, texas
oralia M.
san antonio, texas
lawrence M.
san antonio, texas
"Courteous and timely personnel."
raymond V.
san antonio, texas
brenda L.
san antonio, texas
molly R.
san antonio, texas
"Nice employees, easy scheduling, good work, financing available"
warren B.
san antonio, texas
"The monthly protection plan is quite expensive."
mrs. reese R.
san antonio, texas
"Although we had problems with the service, Alex the manager and rest of the crew were very nice and knowledgeable"
brent W.
san antonio, texas
lawrence M.
san antonio, texas
"On time, courteous and expedient service."
barry C.
helotes, texas
"Prompt, friendly, professional service. Juan and Paul Jr. took the time to explain to us what they were doing. It was very much appreciated."
melissa S.
fair oaks ranch, texas
"Whenever we have a problem we know that Oscar can diagnose and fix it."
mr kanaparthi K.
san antonio, texas
"Professional service"
mr. bush B.
san antonio, texas
"The person on the other end of the phone line is never the same and delivers questionable service."
francisca L.
san antonio, texas
joe R.
san antonio, texas
mr alaniz A.
san antonio, texas
"Was very happy with the technicians that serviced my ac system. They were very knowledgeable and professional in their services!"
mrs. reese R.
san antonio, texas
"Because they send a tech that was very nice but needed more experience . Our air conditioner was working and after he left it stopped working. He told us everything was great. Another person finally came after the weekend with no air and he found a Freon leak. The company treated us fair but when you have asthma heat sets it off. That is why we had it checked"
cindy D.
san antonio, texas
"The company has provided great response when I needed it."
nancy A.
san antonio, texas
"Jose explained all he serviced. Jose and Christian were both very professional and resolved the problem."
dolores H.
bulverde, texas
robert H.
san antonio, texas
frankie H.
san antonio, texas
"the tec was very through and checked my system out and explained what he was doing"
amber F.
universal city, texas
"Service technician was knowledgeable professional and efficient very friendly explained everything so I could understand it and completed the job got my unit working and I have all the confidence in his work."
michael S.
san antonio, texas
"Christopher did an excellent job of inspecting our units (inside and outside) and explained the results of the inspection."
chad L.
san antonio, texas
matthew H.
san antonio, texas
"Jesus was amazing. Professional, efficient, and responsive."
philip B.
san antonio, texas
"Knowledge and friendly"
nancy C.
san antonio, texas
"Arrived promptly, wore a uniform, wore shoe covers in the house, courteous. Did not return water hose to place he found it."
lori H.
san antonio, texas
allan C.
san antonio, texas
"Professional & efficient."
nicole B.
selma, texas
"Edgar did a fantastic job pinpointing the issues that were going on with the HVAC. We are grateful that he took the time to review the issues and provide helpful feedback."
mrs melenda d. Y.
san antonio, texas
"VERY HAPPY WITH THE SERVICE AND THE KNOWLEDGE OF THE TECHNICIAN."
anthony T.
san antonio, texas
"Great service"
janet G.
live oak, texas
"Pablo came out at 12am to check my AC. Very knowledgeable and professional. He was able to find the problem as soon as he got in my attic and fixed it. Thank you for having such a great service technician."
bawi T.
san antonio, texas
john dilworth D.
san antonio, texas
"Service was good - price was high especially because I have the prepaid Fall and Spring tune up service plan."
lori H.
san antonio, texas
allan C.
san antonio, texas
"Thorough & professional."
joe G.
san antonio, texas
"Awesome tech service"
john G.
san antonio, texas
"Will and Edgar are great technicians and know what they are doing"
sandra S.
san antonio, texas
"I was told over the phone that the $99 service call fee would be waived if I rejoined the protection program. It was not waived."
janey N.
san antonio, texas
"Technician is very thorough, knowledgeable & professional."
janis M.
san antonio, texas
"All of the staff that I worked with were extremely professional. My installers, Matthew and Chris were knowledgeable and courteous."
wayne W.
san antonio, texas
"No Show! We were home before, during, and after the appointment time and no one showed up."
thomas F.
san antonio, texas
charles B.
converse, texas
mrs connelly C.
san antonio, texas
"My technician was good in repairing unit outside. The second time he came and told me that air was leaking out of my duct work. A Comfort specialist came another day and told me there was no leaks in my duct work. That SA Air could do nothing for my old duct work because of the amount of space in the my attic, which is more like a crawl space. The Comfort specialist said that he would come back this week of 7-18-22 with the senior tech Edgar and run through the whole AC system and see if there were any inefficiencies as a courtesy to me. Got a text today there is nothing more that can be done. Well I signed a service contract with SA Air that can't comprehensively take care of my system. What is that worth???? I will be cancelling my service contract and choosing another company that will not just chalk all of my problems up to its just too hot outside!! VERY disappointed!!!!"
arthur H.
schertz, texas
mr. frye F.
san antonio, texas
"I do believe the tech was Edgar/Edward. He was totally professional and showed and explained to me what my A/C needed that was not performed by Oscar or Pablo the two prior trips out. A/C is running correctly now and so far no problems. I am very happy with this Tech Edgar/Edward."
makenzi C.
san antonio, texas
"Quick to respond, easy to get a hold of, professional, kind and willing to go the extra mile."
joe G.
san antonio, texas
"Great service, experienced tech"
justin S.
san antonio, texas
"Edgar is amazing and helps me understand my system"
mario F.
san antonio, texas
"Svc has always been the best"
mr curry C.
san antonio, texas
"Kind. Professional. Punctual. Knowledgeable."
jasper E.
san antonio, texas
"They were able to schedule an appointment quickly, and the technicians were very nice, and thorough."
frank D.
san antonio, texas
"On time, technicians are Experts at their trade."
thomas F.
san antonio, texas
donald H.
san antonio, texas
"you responded sooner than expected"
frank M.
helotes, texas
"very pleased with both service calls a/c tech and plumber, real pros"
darrell G.
san antonio, texas
arla H.
san antonio, texas
jose K.
san antonio, texas
chris H.
san antonio, texas
"Always get great service"
valeska H.
san antonio, texas
"Service, dependable,"
ricardo C.
bulverde, texas
valerie D.
helotes, texas
caroll B.
san antonio, texas
frank M.
helotes, texas
jo D.
san antonio, texas
cristina H.
san antonio, texas
jerry M.
san antonio, texas
"Calls made by tech before showing up and answered all my questions and concerns."
maria P.
san antonio, texas
"I have always received great service."
mr segovia S.
san antonio, texas
"Techs were very friendly and knowledgeable"
ramiro G.
san antonio, texas
"The technicians were very courteous and they explained everything that they were doing to me with the condenser and the air handler and gave me many tips for a better performance of my system. They got my AC system back up and running in no time. I was so satisfied with the service that I decided to sign up for a maintenance contract."
malisa W.
san antonio, texas
virginia B.
san antonio, texas
jerry M.
san antonio, texas
"Tech arrived at scheduled time and called before arriving"
mr segovia S.
san antonio, texas
"Edgar was very informative and explained what he was doing very well."
james Y.
san antonio, texas
alfred S.
san antonio, texas
"Great customer service"
eli A.
san antonio, texas
"I had to reschedule twice for my Advantage Program seasonal checkup appointment. The first two appointments resulted in no shows/calls by the technician after four hours of waiting. The third appointment went well."
paul M.
fair oaks ranch, texas
"On time. Professional."
meg G.
san antonio, texas
"Óscar was excellent and did a great job explaining what he was doing and his recommendations."
brian W.
universal city, texas
"Unfortunately, we were sold a defective unit. The only solution that has been given to us it to "wait until we find a solution"."
kevin P.
san antonio, texas
"Misleading advertisement. Poor knowlegeable technician who was only interested and prepared to recommend new AC system."
brian W.
converse, texas
"Fixed the issue in an honest, professional manner"
marie E.
san antonio, texas
"Technician was very knowledgeable, kind, and thorough."
carlos L.
san antonio, texas
"Excellent and quick service. Technician explained in detail what needed to be done."
norma L.
san antonio, texas
ms dockery D.
san antonio, texas
clarissa S.
san antonio, texas
george V.
san antonio, texas
"excellent service"
mr pirolo P.
helotes, texas
"only bad thing to say is I had a bad experience with the after-hours call center."
mr. shunkwieler S.
adkins, texas
"Always a pleasure dealing with Edgar very professional and helpful"
larry C.
san antonio, texas
"Oscar was courteous, professional, on time, and quick with the repair. He was also very good at explaining the issue to me."
joseph B.
helotes, texas
"very responsive when I have an issue Edgar is the service technician that has taken care of us on numerous occasions-he's the absolute BEST!"
ms davila D.
san antonio, texas
"so far they have been a good company to work on my Lennox a/c"
fernando S.
san antonio, texas
"The response was lightning fast and the results were exceptional"
maria E.
san antonio, texas
"Great customer service and quality work"
brian A.
helotes, texas
trellis Y.
san antonio, texas
"Technician was knowledgeable and very professional."
patrick G.
san antonio, texas
"I believe the technicians provide informative information. Hard to trust someone when you go see what they are doing, so you have to trust they are telling you the truth with the work and the equipment."
mr herrera H.
san antonio, texas
"Technician was very knowledgeable."
mr sanchez S.
san antonio, texas
"You have always done a good job for me over the years!"
steve O.
san antonio, texas
"I was happy to have service in such a quick time. Staff was also easy to talk to. I liked the free membership offer as well"
dean R.
schertz, texas
"Past services have all been positive, this time however I feel something very strange happened with the technician."
eugenia G.
san antonio, texas
"Very knowledgeable, Courteous and thorough"
mr myers M.
san antonio, texas
"Jonathan!!!"
john G.
windcrest, texas
john C.
san antonio, texas
"The installers were fast, efficient, and very affable. The 2 A/C HVAC units were installed quickly and with a limited amount of disruption to our family routine. They answered all of my questions thoroughly and politely."
thomas B.
san antonio, texas
"Everyone with whom we have been in contact at service Experts has displayed the utmost professionalism, friendliness, and timeliness. We have enjoyed years of association with you. Thanks!"
aliaga I.
san antonio, texas
"Edgar Loredo is knowledgeable and trustworthy"
esther V.
san antonio, texas
john G.
san antonio, texas
"William is a great technician, and he made the effort to fix it properly late at night"
keith H.
live oak, texas
hector B.
schertz, texas
"Pablo was very friendly and professional. Showed concerned about my specific problem. Trainee is Puerto Rican great person."
michael B.
san antonio, texas
norma H.
san antonio, texas
"Excellent service from trustworthy tech who kept us informed of all steps and recommendations."
charles L.
san antonio, texas
elnora D.
san antonio, texas
mr. denson D.
san antonio, texas
mr. ramirez R.
san antonio, texas
"very good customer service and technician was very good in explaining the reason for the a/c problem"
felipe C.
schertz, texas
mr. kaneishi K.
san antonio, texas
ercilia R.
san antonio, texas
"All around good service, from appt desk to technician."
vicki M.
san antonio, texas
"Very reliable"
pat J.
san antonio, texas
"I was very impressed with the thorough job the technician did. He explained every well and asked if I had any questions."
jeff R.
converse, texas
"Very nice and professional"
fred D.
boerne, texas
"Emergency service technician identified problem (bad coil) and the next day Paul Jr/Juan Carlos came...put down tarps to protect our hardwood floors and did a very professional job...miracle workers! And, we needed help with 95 degrees and no cool air."
kenneth W.
san antonio, texas
"Great technicians and finished in a timely manner"
david M.
san antonio, texas
john E.
san antonio, texas
"We are very pleased with San Antonio Air's preventative maintenance program and the ease of scheduling to accommodate our needs. Our tech, Edgar, is personable, professional and efficient. He goes above and beyond a routine check-up to help his customer. He made good recommendations and even checked the wall thermostat, cleaned the contacts, and put in new batteries. Thank you for making us feel like a valued customer."
mr schoenig S.
san antonio, texas
"Work was done well. Techs were friendly and professional."
peter K.
bulverde, texas
"The service is always great. However there was a problem. I did not receive my yearly supply or 24 air filters. They told me they would be delivered on 23 May. I will be waiting for them."
nancy S.
san antonio, texas
"The service expert went directly to the problem, explained how to keep the problem from happening again, and repaired a problem that had developed during the initial install."
david G.
san antonio, texas
"Problem was never resolved. AC still leaking. Been here 3 times. After 2nd time technician forgot to turn system back on."
mr. roger T.
san antonio, texas
"quick and professional"
leo B.
la vernia, texas
"Pablo Perez is a very well qualified technician"
carol S.
live oak, texas
"Jessie aka Jesus has always been very kind. Works nonstop to find the proble. Last time he brought his young apprentice. Nice young man."
roy W.
san antonio, texas
"The technician was very through and explained what he looked at."
jeffrey B.
san antonio, texas
tyler P.
san antonio, texas
mrs. carlton C.
san antonio, texas
"Tech was efficient, pleasant and did an excellent job ."