San Antonio Air Service Experts Reviews

"Great job is always!"

"None better...."

"Very helpful and fast help."

"Edgar and his partner were prompt wearing masks and went right to work. He addressed to our satisfaction the previous nights cancellation. He also briefed us on potential upcoming problems and what we needed to do should they occur."

"Your people are always on time, on point and on the job."

"He seems to know what he is doing very good worker."

"Very prompt, thorough and polite"

"Exceptional service."

"Very friendly, professional, and quick."

"EDGAR was polite, professional and informed me of what he was going to do"

"Great service as always. Edgar was quick, quiet, efficient; explained what he was doing and why as well as his recommendations."

"Great employee. Matilize, knowledgable and professional."

"He was very detailed in going over everything he found and gave me tips on a few maintenance things."

"On time and polite."

"Left mud on my carpet which I had to clean because he had no shoe covers. He had equipment failure checking pressures on outside unit and did not check both sides. He left without letting me know he would return. Had to call company to see what happened. Worst service I have received."

"He was very courteous @ Professional explaining all details of my service review."

"Very professional service."

"This was Christopher second time here and he is always respectful and helpful"

"Did not replace bad UV light"

"On time. Knowledgeable."

"not able to read the recommendations"

"Technician checked system for fall. He found a part which he felt should be replaced. I authorized the replacement only to be told it was $141.00. That price would be ridiculous since the replacement took 10 minutes. If Lennox was a quality product, all these problems would not require the labor costs."

"Edgar is a guy I can trust!"

"Awesome service"

"I am always very happy with all the technicians--courteous, respectful and punctual. This also applies to the office personnel."

"He was very professional and knowledgeable."

"Quick response when needed"

"He changed the settings on my kitchen ac & added some other things there, but I didn't ask him to do that. I called and you sent me another technician to fix it the next day. I don't do well at understanding the Panel, so I use "Manual" all the time to arrow up or down to change the temp. So it was in "program" mode tha rest of that day, night, and till the other guy came."

"Tha technician did a good job but I was feeling pressured from a sales lady that came with him....and then to get talked into a program for 5 dollars a month ( supposed to come with maintenance on AC which was not done ? nitially when the 25 dollar capacitor was replaced which was what I told the tech I thought was wrong with it. Anyways was charged 10 times the amount of capacitor which I understand because labor is not free but would hv appreciated they unit to get cleaned and then the 5dollar monthly fee I later find out does not even cover a maintenance like I was told. ( misinformation) then told I can cancel but would then be charged extra 100 bucks. I gave 4 stars cuz tech did job good not great cuz did not clean unit that took it down a star. The other 5 stars I took off for the misinformation and for being pressured into getting it and to almost done buying a new unit for a monthly fee which would hv cost me over ten grand. I paid 1900 for the AC unit inside and outside both and I paid the tech 1,000 labor to put it on. Over ten grand seems outrageous so to keeps her from trying to sale me I signed up for the 5 dollar deal since I also thought I would get a maintenance check on AC in da future... 0 stars for all this since was all a lie!"

"Fixed"

"Edgar found the problem within five minutes after looking at the unit inside and outside and replaced it a new captor from the truck."

"Ruben was fast and Figured out the problem right away"

"Ruben was amazing on this and a previous visit!!! He went above and beyond to fix our problem and explain it to us. He is truly a remarkable technician and a benefit to your organization!!!"

"Explained everything he did."

"Did the job in a timely manner."

"Showed up eight on time, was friendly, professional and accommodating."

"I'm not sure the filter on the unit was checked while the techs were in the attic. When I asked about it, the tech sort of had a blank look on his face, but he did come in and reset the "Filter Change Reminder" to 12 months. I think it needs to be at 6 months because the maintenance check up was done in May, I think."

"I'm not sure what rating to give because the work never was completed"

"Aaron was professional, knowledgeable, and customer service oriented! Outstanding gentleman, who I will definitely ask fo again by name. Thank you Aaron, for all you do, each and every day! My hats off to you! Many Thanks! ??"

"Very professional"

"I need a type up report plz and prices to fix"

"Quick response"

"Alexander and Rubin really are so dedicated. They stayed until my systems were working perfectly, even though it meant staying longer into the evening. They had a wonderful attitude!"

"Fixed problem rapidly."

"Got the AC to start worked quickly."

"Gentlemen who came to house did a good job and were pleasant to deal with. My problem is with cost of repair to us of $991 plus to find leak and replace parts on a system only 3 1/2 years old. If system is inferior, customer should not have to pay for that."

"Came out at 10pm on a Saturday night. Fast and fair repair cost. Very nice technician."

"Christopher explained the process every step of the way, taking the time to explain things we had no idea about. He is extremely knowledgeable and we trusted his advice."

"Edgar was great explaining the problem and solution. All the staff very personable and kept us informed for the repairs. Enjoy working with all of them."

"Oscar is knowledgeable, hes polite, kind, honest and efficient. He did an excellent job in fixing the issue. I definitely recommend him to our friends."

"Timely response; good service; polite techs"

"Technician was prompt, professional and explained everything clearly."

"Because my sales lady letty has been 100% communicating with me and helped me get all my appointments to work around my busy schedule, they technicians also worked very hard to do an amazing job by switching out all my air ducts in a very small attic while making sure the area they worked on was prepped and clean"

"He was on time, thorough and respectful."

"Always efficient and courteous"

"Very professional, knowldgeable and polite."

"Christopher Escobedo was the technician. He was punctual, very knowledgeable in regards to the service & parts, very thorough with his service, explained everything in great depth, took his time to answer my questions, and also was very professional. Thank you Christopher"

"Chris did the most thorough job I have ever had on an A/C tune up. His explanation was extremely indepth and detailed. I will request him for all my work in the future. He fixed a problem with my older unit and probably saved me a lot of money had it broken down."

"He was a great worker. On time and very knowledgeable as well as helpful."

"When the techs came over to replace my air condition core they rig the Air Condition on. When they left they did not Put it back like it was. When they left my thermostat would not work. I had to call another tech out to fix that. What happened was the temperature was going down by the hour. Then I had to call them back to put more freon in the air condition. It only had 75%. When it needed 135%. Now that was two more technicians they had to come out to finish fixing what the first technicians should have done. That is totally unsat, if this service keeps on I will be forced to find another service repair. The last two technicians that came out were able to fix the problem and now I am happy for right now. Hopefully everything was done right. When your technicians come to a house they need to read all of the notes from the last two technicians to make sure they know what was done and if anything needs to be rechecked. Some of your technicians are doing that but some of them are not."

"Professional, courteous, knowledgeable. Took care of my problem."

"Prompt, professional service. Technician devoted extra time to make sure everything was working properly."

"Edgar was very professional and one time. Provided great insight into my issue and explained the situation with ease."

"Professional and courteous"

"Very nice, fixed the issue, and gave very helpful advice."

"Very thorough and explained everything clearly."

"Jason was awesome! He got our AC working after already having two other AC companies out to my business with no success. He worked until the issue was fixed and followed up to make sure all was ok. Thank You so much!"

"Prompt and professional"

"Effiient and didn't talk much which is great in these times"

"He is a likable young man that patiently answered all of our questions. He is very service oriented and actually listens to our complaints and assured Us that He would follow-up."

"He was fantastic and very professional"

"Fast and professional service"

"Excellent customer service"

"Very thorough and professional."

"Fixed the air filter door. But left a very dirty air filter in unit. Changed it myself."

"Quick resolution"

"He came earlier thus freeing up the afternoon for other projects!"

"Very friendly and thorough inspection to assure all components were working efficiently and effectively."

"Mike worked with us in spite of our financial situation."

"Oscar was excellent and very knowledgeable"

"Technician explained every process he was performing"

"Edgar is a very professional service technician. He is the primary reason we use S.A. Air. I know that if he services our unit it will have been done correctly."

"Seth was very professional and did a thorough job inspecting and cleaning the system. He was very aware of our concerns w/Covid-19. He took the time to explain what he had found and how he had remedied the problem."

"Very impressed with my technician, Chris. He performed his job very professionally and explained thoroughly everything he checked on our system."

"Edgar was great, he fixed the problem throughly and efficiently."

"Ruben did good job he is a hard worker but didnt know anything about the Mitsubishi ac still waiting on call from you about ac repair"

"They did there jobs"

"Tech(seth) was very professional, courteous, and all our questions to our satisfaction, and friendly,thank you for sending him to do our maintenance check for A/C"

"My A/c is still not working properly. I need yall to come back to my home and to address the situation."

"He did every option and pinpointed the probem and did solve the problem.."

"the technician was very informative and very pleasant."

"The technician was very knowledgeable and professional."

"Didnt correct priblem"

"The associate was associate was great, knowledgeable and respectful"

"The team as a whole was very good and Edgar was excellent."

"Technician was friendly efficient, diagnosed the problem quickly and fixed it just as quick"

"Same day service, problem corrected, friendly tech, loyal customers recognized, fair pricing."

"He explained everything to me and was very polite"

"Technician was very honest and professional"

"Service was great! Technician was very informative, and arrived early! I did not think that I would be able to get a same-day service appointment when I called, but I was extremely grateful that there was a service time available later in the afternoon! Edgar, our technician was awesome! He was very informative, super friendly, and I felt like I truly had an expert looking at our system. He is a great example of what your company provides."

"Responded quickly, professional, friendly and knowledgeable staff."

"Your pricing is outrageous. I know what labor costs and the cost on the replacement coil so I'm estimating that you're making over 60% gross margin on my job. You haven't completed the job yet so we'll see how satisfied I am after you're done."

"Letty went above and beyond to make sure that we were taken care of. She was on time and wonderful to work with. Prior to Letty coming to our home I was NOT satisfied due to lack of timely arrival (3hrs late) and not fully explaining what was going on with my HVAC. Letty saved the day."

"On time and very professionaln"

"The water continues to dispense from my overflow. I was told by Kalil after another (unsuccessful) visit that he would converse with Mark and shop manager and get back to me. Two days later, I've heard nothing."

"Detailed but understandable explanation of the issue and fix. A very professional and polite attitude."

"Tech was very professional"

"the technician understood the urgency of the situation and made it a point to get to our residence promptly."

"I've been a customer for many years; this was the best and most thorough service I've had on my system."

"Our technician was thorough and took the time to explain what he did."

"Workmen showed up on time, worked in an incredibly hot attic for 3-4hours, and it seems to be working great!"

"he was extemely courteous and efficient, so happy with the service as always."

"Chris was very polite, and went out of his was to fully explain his findings with the AC system."

"Adrian did an excellent job of presenting ALL of the available options"

"Christopher was very thorough and communicated well."

"Very good"

"Seth was polite and explained how everything was with AC."

"Service provided within time of window and technician greeted me. And diagnosed the problem and fixed it. I saw his name tag,but I forgot hus name. He told me to wait a while and the temperture in the house would come down."

"Edgar knew right away what the problem was."

"Gave us quote to replace thermostat using our own thermostat and was later told that same say by someone else your business couldn't even do it unless yall provided the part, and that it would be $250 more than what we were quoted. We had to pay $89 for your serviceman to come to our house and give us the wrong information."

"Efficient and professional. Very nice"

"He was very personable and went in to detail what he would be doing. Afterward it was the same, as he explained how the system was doing."

"Oscar was excellent. I just don't know what a 10 would be so I didn't rate higher than 9"

"I was highly satisfied with the service they provided on June 30th, although it was not quite what I anticipated. When I called. I mentioned the notes I had from the Comfort Advisor on his visit on April 22, 2020, but apparently that had not been entered into the system--replacing the "Cheese Box" with a direct plenum to one of the bedrooms. I contacted the advisor (Seth) who contacted the office & after the service (only replacement of cheese box), I was contacted by Joe (operations office) & rescheduled for Thursday, July 2. They arrived (Joe and Aaron)and completed the job as anticipated--and everything is working much better. Also, they thoroughly explained what was being done & why.."

"The technician that serviced my unit, Edgar Loredo, is very competent and honest."

"Always nice to have a repeat technician whose been here before ,,, and as usual completes the job in the same professional , efficient manner ,, just like the last one ,, You keep him as a tech , you keep me as a customer ,, simple .."

"Horrible - Piss poor communication with technician, his supervisor and the agency overall. No customer service skills at all; therefore, someone else got my business"

"1. We were charged double the service fee that was quoted and was provided an unclear reason for the additional fee. 2. We had to follow up for the quote when the technician did not call by the stated date. 3. The quote provided is significantly more than what we paid for 2 larger properties in Austin that Service Experts services for us. 4. We had a follow up question to the quote and waited more than 2 days for someone to call us back."

"the technician was very polite and explained everything that he was doing and why he was doing it this tells me that he likes his job and cares about the customer"

"Ruben was very courteous and extremely helpful"

"Explain problem & correction"

"The tech came out to my house at a very late hour showing me the commitment you have to me as a customer."

"The technician was very knowledgeable and courteous, and explained things clearly."

"Technician exhibited a level of customer service that's rarely experienced. Absolutely phenomenal"

"Always shows GREAT customer service, and keeps a smile on his face. He is the only one that I want to service my home."

"He was very helpful with information. Kind person."

"Professional"

"Very professional and kind"

"Chris is prompt, professional, and patient. Explained every step of the tune up process."

"Courteous and professional"

"He was very nice."

"I always ask for Edgar. He is clean, answers all my questions, & very knowledgeable about his work."

"The technician was able to answer my questions, was professional, and gave me possible options to resolve my HVAC problems."

"Found the problem eith Edgar and have a solution"

"I was scheduled for service on 4 June but later when I called I was told they did NOT have the UV lite that had been ordered .WRONG-they did have, rescheduled for Jun 11th-over an hour late and installation was not correct and technician came back @9 p.m. as I had no AC-he forgot to plug something in. I will be glad to talk to anyone about this problem as I was not able to get thru on the phone and I finally called Joe Ibarra who got the tech to return and fix the problem. AC now working fine-not happy about this situation and it still cost the $500 for the UV lite installation."

"very copurteous technician"

"The technician was knowledgeable, polite, and careful in servicing my air conditioner."

"Efficient and professional"

"Edgar is on top of his game, and a great personality."

"I have total confidence in Edgar."

"Edgar was polite, considerate and he fixed the problem efficiently and quickly"

"Christopher was the best technician you've ever sent. He was thorough and explained everything clearly."

"the tech was very good at his job"

"The tech.&Mike did a very good job."

"Very informative"

"Edgar arrived at the allotted time, was very courteous, clearly explained what he was doing and all was working well when he left."

"The technician arrived within an hour after I called and got my service back to working."

"I researched and found high ratings on Angie's List and Google. I really called for a repair and evaluation, and took the technicians comments seriously. I bought an HVAC system."

"Technician did and excellent job"

"Very polite and friendly. He even came early."

"Technicians are always courteous and explanatory."

"Prompt service, professional, kind."

"Aaron knew what needed to be done, and he did it!"

"Considerate of property, polite, friendly, thorough in assessment and explanation of problem, appointment made promptly, The service tech arrived on time and a.c. problem was resolved within a short time at a reasonable price."

"Great service, very safe and thorough."

"Fast repair/ service & professional"

"Luis arrived and wore a face mask and foot covering to enter my home He conducted himself in a very professional manner. Thank you Luis for your service! A supervisor by the name of Seth arrived shortly after Luis and he entered my home wearing foot coverings but no mask. I thought he was going to put one on before entering but he did not. Who is supervising the supervisor? I would like to have been notified that he would be arriving. Supervisor gets 1 out of 10 rating.."

"Aaron was very pleasant and knowledgeable."

"Paid for regular service on a unit you installed, then told there is a Freon Leak right after Warranty expired that will cost me $2200 for you to detect."

"Great tech."

"Edgar was knowledgeable, efficient and personable."

"As always great service!"

"Excellent service!"

"Overall knowledge, courtesy, reliability, ability to have job started and completed were outstanding."

"Have been dealing with hot house for almost 2 weeks. Aur conditioner isnt working properly and I am going to have high electric bill because of it. Besides its hot in here"

"Information provided was thorough."

"Edgar handled the issue with the same visit in an efficient and thorough manner."

"Edgar did a very professionaly job. he is a very cursoriit joung man.he explained everything he was doing which made me feel confortable."

"Service Expert was professional, astute, answered questions, was detailed."

"Our Technician Aaron went above and beyond to fix our air conditioning unit. His diagnostic skill were amazing."

"Edgar's attitude."

"Technician failed to wash outside condensing unit nor did he clear drain line."

"The technician was very friendly and explained everything to me"

"the tech came in work on the inside a/c check it out and proceed to the outside unit."

"Provided info on conditions in attic and filter."

"Polite."

"Technician called before arrival. Introduced himself. Wore shoe coverings. Explained what he did and what would be needed at next visit."

"SA Air came to repair/replace a part but ended up damaging my 2.5 yr old unit. Still wanted to charge for replacement part."

"The technician came totally prepared to my home with mask, gloves, and protective shoe covers. He was polite, efficient and very professional"

"Edgar is very knowledgeable, professional & cordial."

"The technician was prompt on arrival, cordial, and responded to all of my concerns."

"USA product"

"Aaron was professional and informative"

"Prompt arrival, courteous technician, job done right the 1st time."

"1. The appointment for the estimate was rescheduled twice. 2. The estimate for the service provided was different from the service that was provided. 3. I have asked for a line item invoice multiple times and have yet to receive it. 4. I have been promised information/call back from the office staff and have yet to get information. 5. The room that was originally hot is still hot. Airflow has not been balanced (was advised to wait a week to see if it was better)."

"Great service and very informative"

"Edgar is phenomenal."

"Cristopher was very patient in explaining all the answers to our questions."

"Very thorough and explained everything in detail. Wore a mask, gloves and booties the entire time while in the house. Thanks You!"

"everything was fine"

"Edgar was professional and thorough. In less than two hours our unit was back to working and at an affordable price."

"the technician was professional and friendly, very efficient in his work and explanation of services completed"

"friendly"

"Punctual, professional, thorough, polite"

"Excellent service. Technician very knowledgeable, helpful, and genuinely cares about the customer."

"He explained what he was doing."

"I was happy with the work Aaron did and in a timely matter. He was a good representative of your company."

"thorough, knowledgeable, prompt, professional and copurteous"

"Explained everything he was going to do and at the end did the same thing."

"Very professional and courteous"

"Christopher is a very professional technician. Very polite and knowledgeable."

"Very honest and forthcoming with equipment and financing options, and made you feel very comfortable as if you were working through a family member. Joe and Mark that performed the installation were extremely efficient and professional."

"Luis/Tech is professional and nice. He did the bi-annual maintenance on my unit."

"Service call was prompt, Andrew identified the problem quickly. Leak was stopped promptly. Replacement water heater was installed the next morning."

"Nice work as always!"

"Chris did an outstanding job did not rush he was making sure everything was in working order."

"Flexible with scheduling my appointment."

"I am always more than satisfied with Edgars professional and knowledgeable performance."

"Arrived within the hour and explained all aspects of the job."

"Very efficient and informative. Took the time to explain the UV lighting and even showed my husband once it was installed. Oscar was great."

"Luis did great work, advised we needed a new UV light, and installed it quickly."

"Oscar was very courteous and thorough."

"Informative, professional work and advice."

"Good service, courteous"

"He was Friendly, knowledgeable, informative & polite. He practiced social Distancing and wore a face mask."

"Great Job"

"My daughter told me that he was very professional and friendly"

"The service went well and Christopher was very transparent and even showed me things about my AC that i was unaware of. Christopher is the most professional person i have ever dealt with. Definitely belongs in management sooner rather than later. Love yalls service. Big ups!!"

"Always so professional!"

"Just because"

"Tech was professional and courteous"

"The technician answered all my questions. He was very knowledgeable of our unit. Took the time to explain what and why he was doing."

"The technician was very informative and provided great service."

"Knows our HVAC equipment well and ll appurtenances"

"Very professional and efficient"

"SAACSE sent Andrew out just as soon as he was available, and he was able to fix our plumbing issue quickly and efficiently!"

"Very nice and knowledgeable. Good company"

"Very helpful n concern about my needs very likely Ill request him on future visits"

"Very through inspection"

"Excellent service; clean, cautious, respectful of my home, thorough, etc. good advice from the sales consultant re the cheese box diverter in the attic."

"Issue not resolved. First tech said everything was fine and high pitch whine was normal. We started this signifies low coolant per two previous issues. Less than 4 hours later system wasn't cooling at all. Second tech, Chris, told us the whine did signify low coolant. Went out, checked external unit, found issue he could repair. Detected leak inside from coils. First rep never checked for leak. We bought a new system from your company about 8-9 years ago and any time an issue occurs it takes several calls and getting managers and your GM involved to correct. A $10,000 system your company sold and installed shouldn't be like this."

"Very informative and explained all processes thoroughly."

"Service call was placed and response time was amazing."

"I was out of town, and my wife was home when he arrived. My wife said he was very pleasant and thorough in his process and explained what the problem was (leaky lower unit and possibly coil). but when it came time for the repair quote and recommendation for replacing one unit and my wife was quite confused with the amounts and how he came up with them as he was on the phone and the girl at the office who was giving him the prices... I arrived home and looked at these quotes and am not sure what your company is trying to do. My brother works in the same field and gave me their pricing and Lennox always post online what they charge for installed units online and your company is way, way off. Im disappointed since the neighbourhood we live in everyone has different recommendations as who you should use and I have recommended your company to neighbours in the past but at these prices we will be looking for another company."

"I have had several unites put in and I know I have never had better care??"

"Your service is great and the technician was knowledgeable and courteous. I have used your services for 23 years!"

"Rubin checked the entire system, except for the compressor which he would like to do when it is not raining. He identified a possible lightening strike damage to the cooling system, which will require further maintenance and repair."

"utstanding in all aspects...tops...."

"Explained issue and quickly resolved issue"

"it was a hard installation but tech solved issues"

"Oscar was quick, pleasant and efficient! I did tell him i would continue to use SA Air for HVAC services, but that I had a very unpleasant experience with plumbing services and wouldn't use you if you were the last plumber on earth. I also would not recommend your plumbing services to anyone-quite the opposite."

"Maintenance technicians were very polite and knowledgeable."

"The technician was great. There were some scheduling issues. The tech didnt show up the original day as planned. After, I called in and they claimed they had tried to reach me, but I thought it was weak to be so retroactive"

"your standard is outstanding"

"In this troubling time, SA Air is taking care of us. Oscar was very professional and answered all of our questions."

"The technician would not clean out the leaves in outside condenser. We followed up the next day, but there has not been any response."

"Edgar is exceptional - his advance skill level keeps our system running smoothly and effectively."

"Came on time. Explained his inspection."

"Ruben explained the reading of his readings and how it related to the service. He was knowledgeable of all procedures and test he performed. I had another technician for repairs this summer,and he told me of problems that did not exist."

"Excellent tech and knowledge."

"Previous technicians offered air filter change, letting me know they cleaned/washed outside air-conditioner units but this last technician told me to wash it down surrounding dirt and did not go over with what he exactly did."

"Tech arrived the same day we realized we had no cooling and got our system up and running. We had a fancy thermostat and a replacement was not immediately available, but Rubin was able to give up cooling with a temporary thermostat until the correct model thermostat was available in two days."

"The technician was very professional"

"Professional service"

"The crew the first day were efficient. 2nd crew took much longer than expected. Installers scratched the wall by the attic."

"Cody answered all my questions and explained it in a way I could understand (I have no experience buying a AC systems)."

"Installation crew were professional, knowledgeable and courteous."

"Tech was professional, polite, and knowledgable. He, not only inspected our system for a seasonal check, he corrected a problem we made him aware of. I was very satisfied with Christopher Escobedo's visit."

"Luis answered all questions and was very professional."

"Friendly and thorough."

"Great Service Oscar was very friendly, experienced and explained everything in detail."

"Tech was very knowledgeable and answered all my questions."

"Chris did an outstanding performance on my Carrier infinity system. Couldn't ask for a more professional individual or service"

"Edgar L the tech who serviced our unit did a thorough job!!!"

"Because I was quite satisfied with the work which was done in a timely manner."

"on time, efficient"

"Jaison was very professional and he fined out the problem right away"

"Myproblem is still not resolved as of this survey."

"Christopher was very knowledgeable, professional, patient, and pleasant. He explained what he was doing and why, and he showed me the results (meter readings, etc)."

"Edgar was very thorough and explained every thing."

"Chris is very professional and personable. He was thorough and explained everything he did and found with the system."

"He was very good at checking out everything."

"From the awesome front office to every technician its professional and caring. Never an issue."

"Technician did a good job"

"Chris did a very thorough investigation into the cause of our Heat Pump problems. Found one anomaly which led to another cause of our problem."

"Technician arrived promptly and checked system to ensure it is working properly. Did a "neat" job not leaving anything undone."

"Excellent technician very professional"

"Chris explained the issues and worked with me to get the manufacturer to replace the items at no cost to me. He was also very professional and caring."

"Prompt and erricient service"

"Tech was informed and explained each step..comforting for a senior citizen."

"Knowledgable ,dedicated and excellent presence"

"luis did every test was so good and answer my questions so detail?"

"Because I was Very Satisfied , ( it would have been a "10" if it were FREE)"

"WE HAD TWO ISSUES WITH THE HEAT PUMP. VIBRATION AND A LOUD BANGING NOISE WHEN THE UNIT WAS SHUT OFF. OSCAR WAS ABLE TO FIX THE VIBRATION. HE TESTED THE SYSTEM A FEW TIMES AND THE VIBRATION AND BANGING DISAPPEARED. HOWEVER, THE NEXT DAY THE BANGING CAME BACK. I DON'T KNOW IF THE BANGING CAN BE RESOLVED UNLESS YOU HAVE A TECHNICIAN THAT MAY HAVE EXPIRENCED THE BANGING IN THE PAST. IN DISCUSSIONS WE TOLD OSCAR ABOUT OUR HOT AND COLD SPOTS IN THE HOUSE. HE SAID THAT A 3 TON SYSTEM IS TO SMALL FOR 1750 SQ FT. AFTER RESEARCH WE AGREE. WE MAY UPDATE TO A LENNOX SYSTEM."

"He was very thorough when checking out the system. He is very personable and a good representative for the company."

"SA Air arrived when they said they would. The tech was friendly, honest and knew his business. The required parts were reasonably priced"

"Fast friendly and informative service"

"Technician very knowledgeable and professional!!!"

"Education on your unit being used is always helpful."

"The tech was very professional and knowledgeable"

"ANDREW SAVED TO NIGHT. HE GOT THE SHOWER, TOLIET UNCLOGGED."

"The technician was very professional and on time. Provide useful information for keeping the system running properly."

"Very fast to take care of the heating issue"

"The technician was very polite and explained all the steps he took in the unit check-up."