San Antonio Air Service Experts Reviews

"The technician was great. There were some scheduling issues. The tech didnt show up the original day as planned. After, I called in and they claimed they had tried to reach me, but I thought it was weak to be so retroactive"

"your standard is outstanding"

"In this troubling time, SA Air is taking care of us. Oscar was very professional and answered all of our questions."

"The technician would not clean out the leaves in outside condenser. We followed up the next day, but there has not been any response."

"Edgar is exceptional - his advance skill level keeps our system running smoothly and effectively."

"Came on time. Explained his inspection."

"Ruben explained the reading of his readings and how it related to the service. He was knowledgeable of all procedures and test he performed. I had another technician for repairs this summer,and he told me of problems that did not exist."

"Excellent tech and knowledge."

"Previous technicians offered air filter change, letting me know they cleaned/washed outside air-conditioner units but this last technician told me to wash it down surrounding dirt and did not go over with what he exactly did."

"Tech arrived the same day we realized we had no cooling and got our system up and running. We had a fancy thermostat and a replacement was not immediately available, but Rubin was able to give up cooling with a temporary thermostat until the correct model thermostat was available in two days."

"The technician was very professional"

"Professional service"

"The crew the first day were efficient. 2nd crew took much longer than expected. Installers scratched the wall by the attic."

"Cody answered all my questions and explained it in a way I could understand (I have no experience buying a AC systems)."

"Installation crew were professional, knowledgeable and courteous."

"Tech was professional, polite, and knowledgable. He, not only inspected our system for a seasonal check, he corrected a problem we made him aware of. I was very satisfied with Christopher Escobedo's visit."

"Luis answered all questions and was very professional."

"Friendly and thorough."

"Great Service Oscar was very friendly, experienced and explained everything in detail."

"Tech was very knowledgeable and answered all my questions."

"Chris did an outstanding performance on my Carrier infinity system. Couldn't ask for a more professional individual or service"

"Edgar L the tech who serviced our unit did a thorough job!!!"

"Because I was quite satisfied with the work which was done in a timely manner."

"on time, efficient"

"Jaison was very professional and he fined out the problem right away"

"Myproblem is still not resolved as of this survey."

"Christopher was very knowledgeable, professional, patient, and pleasant. He explained what he was doing and why, and he showed me the results (meter readings, etc)."

"Edgar was very thorough and explained every thing."

"Chris is very professional and personable. He was thorough and explained everything he did and found with the system."

"He was very good at checking out everything."

"From the awesome front office to every technician its professional and caring. Never an issue."

"Technician did a good job"

"Chris did a very thorough investigation into the cause of our Heat Pump problems. Found one anomaly which led to another cause of our problem."

"Technician arrived promptly and checked system to ensure it is working properly. Did a "neat" job not leaving anything undone."

"Excellent technician very professional"

"Chris explained the issues and worked with me to get the manufacturer to replace the items at no cost to me. He was also very professional and caring."

"Prompt and erricient service"

"Tech was informed and explained each step..comforting for a senior citizen."

"Knowledgable ,dedicated and excellent presence"

"luis did every test was so good and answer my questions so detail?"

"Because I was Very Satisfied , ( it would have been a "10" if it were FREE)"

"WE HAD TWO ISSUES WITH THE HEAT PUMP. VIBRATION AND A LOUD BANGING NOISE WHEN THE UNIT WAS SHUT OFF. OSCAR WAS ABLE TO FIX THE VIBRATION. HE TESTED THE SYSTEM A FEW TIMES AND THE VIBRATION AND BANGING DISAPPEARED. HOWEVER, THE NEXT DAY THE BANGING CAME BACK. I DON'T KNOW IF THE BANGING CAN BE RESOLVED UNLESS YOU HAVE A TECHNICIAN THAT MAY HAVE EXPIRENCED THE BANGING IN THE PAST. IN DISCUSSIONS WE TOLD OSCAR ABOUT OUR HOT AND COLD SPOTS IN THE HOUSE. HE SAID THAT A 3 TON SYSTEM IS TO SMALL FOR 1750 SQ FT. AFTER RESEARCH WE AGREE. WE MAY UPDATE TO A LENNOX SYSTEM."

"He was very thorough when checking out the system. He is very personable and a good representative for the company."

"SA Air arrived when they said they would. The tech was friendly, honest and knew his business. The required parts were reasonably priced"

"Fast friendly and informative service"

"Technician very knowledgeable and professional!!!"

"Education on your unit being used is always helpful."

"The tech was very professional and knowledgeable"

"ANDREW SAVED TO NIGHT. HE GOT THE SHOWER, TOLIET UNCLOGGED."

"The technician was very professional and on time. Provide useful information for keeping the system running properly."

"Very fast to take care of the heating issue"

"The technician was very polite and explained all the steps he took in the unit check-up."

"The technician was awesome. Very thorough in his work and voluntarily explained everything along the way and in a recap when giving me my printout. However, he did not have a tool to check my freon levels and was to put in his report for the office to schedule a follow up for the next day. No one from the office ever followed up to schedule and send someone out to check it!"

"I was lied too"

"The technician was polite and professional."

"The Technician was extremely thorough"

"Very through"

"Very professional and knowledgeable"

"Very professional"

"technicians are always thorough, efficient and friendly"

"Timely and Professional"

"Chris is so kind and professional."

"He was courteous and completed the job in a timely and professional manner."

"Quick, honest & friendly service."

"Fixed my problem."

"Christopher E. was prompt, efficient, respectful, and competent. He patiently explained what he did, findings, and recommendations. Excellent!"

"Chris was very thorough, efficient and friendly and on time."

"Excellent service! customer service by all of your team members"

"superior service & knowledge"

"superior service & knowledge"

"Was timely and knowledgeable."

"I called because of a critical warning message on my thermostat. The telephone call was answered promptly, tech was called to come to the house, tech was on time."

"Very polite. Very efficient"

"Technician throughly checked all points of A/C unit to include heat and air outflow and thermastat. He was very precise in telling me each action he performed. Good job!"

"All of the technicians that come out are very knowledgeable and thorough and also pleasant. ."

"They look very serious while working; answer all my questions; they checked all the part of the furnace to pinpoint the problem; Use all their electronic tools very professionally. I was amazed at their knowledge. They knew what they were doing. They were very friendly and I very comfortable with them."

"fast, efficient, friendly"

"the technician"

"Technician was thorough and explained what he was doing to me."

"Edgar was very thorough and provided us with solutions/repairs information that were helpful without pressuring us to make a decision immediately."

"Very professional service provided"

"We have been clients for quite for over 12 years and had extremely great service. Thomas was our initial service person and when he left, I was going to switch service providers since I was not satisfied with the expertise of the replacement until Edgar was available. My satisfaction relies on the quality of the service personnel."

"Excellent prompt service"

"Exceptional service with the customers concerns fully addressed. Technician was outstanding"

"Chris was professional checked every point am I inside AC unit and tighten screws showed me a lot then he went outside and checked the outside unit I think he did a great job"

"Technician was punctual, thorough, and very polite."

"Always able to answer any questions I may pose."

"NA"

"Technician was friendly, courteous and helpful."

"Explaining was thorough"

"The first tech didnt have what he needed to finish the job but was done early the next morning."

"Excellent install crew. Very courteous and professional. Mike has been great throughout the whole process."

"Chris was very polite explained everything very clearly"

"The technician was very friendly and knowledgeable. He pinpointed the problem and fixed it in a timely manner."

"Professional and explain our unit's concerns very well"

"Because Andrew is a plumber with a lot of years of experience, He tried several methods to correct the problem. I believe a lesser experienced plumber would just give up and order more new expensive parts. I witnessed and appreciate His personal effort of not giving up."

"Technician explained everything he did clearly and thoroughly."

"Would have marked 10 but Tech went to his truck to complete paperwork. It was taking him much longer and I had to leave. So I left the house and saw the tech sitting in his truck talking with another San Antonio Air employee in a smaller SUV vehicle. I stopped my car and told him that I had to leave. I hurriedly signed my paperwork and he left the paper in our front door. I told him when he arrived that I was kind of in a hurry and would have to leave shortly. He was very clean and very courteous and I'm quite sure that he did a good job. It was just that I had to leave when I did."

"Oscar was very knowledgeable and fast."

"Andrew's experience and professionalism was evident consistently during his work process"

"Just wasnt comfortable. The technician didnt tell me what he did he just told me my system had parts that needed replacing when I just bought this house and all the paperwork I recieved and inspections we did said everything was fine. Then the one concern I had his response was the ducts are too big and way in the back of the attic. Everything he daid may have been conpletely correct but it just didnt feel completely right."

"the tech knows more then I do ."

"Timely, thorough, courteous"

"Very professional service."

"Ruben knowledge of the mitsubishi system"

"The technician was prompt, competent, and knowledgeable about what he had to do. He was also polite and personable. He patiently answered my questions. I hope you continue hiring technicians with some if not all of these qualities."

"My Technician was very professional."

"He knew what was wrong with my heating system and said he could fix it once he acquired the new part. However, he did not follow up and reach me at my cell phone as I expected. He also said I wasn't under warranty; but it turns out I am."

"He was very professional and courteous"

"Ruben came to the house on time and quickly identified the problem. He showed me what was wrong and replaced the starter kit. He was courteous and professional."

"The rep was awesome. He was courteous, informative, and thorough."

"I have used your services for as long as I have owned my home. The Service Technicians have always been very knowledgeable and provided service that was appropriate whether they were responding to an emergency service call or to a scheduled service call."

"Excellent"

"Your in house contact is abrupt and rude. I had a contract with San Antonio Air and get an invoice from expert company this is very disturbing. Your rep in the office is so rude I hung up on her and would rate my contact as a 1."

"Very nice Technician. Went above & beyond."

"Edgar was great explaining everything."

"Quiet, professional"

"Very knowledgeable and friendly. Very Professional."

"Luis was very professional."

"Chris was efficient, professional, and skilled at his trade"

"Oscar is pleasant and thorough"

"Rueben did an excellent job servicing our 2 HVAC systems, ensuring that the furnaces were performing correctly and ready to take on the colder weather. He explained what he was doing & how well the systems are performing. He was very easy to speak with and answered all questions. Ruben is the ultimate professional. I am completed satisfied."

"Friendly, efficient, knowledgeable service."

"Edgar is a very good technician. He is very knowledgeable and professional. He was the primary reason we chose San Antonio A/C for purchasing and installing our new unit. He is our "go to person." Thank you Edgar, Joe, Bob, and the friendly, and helpful office staff."

"performed services as promised, Luis was very polite and explained the work very well, and - this is important to me - made a recommendation and provided a cost estimate for it, but didn't pressure me to make a commitment that moment."

"Technicians were very polite and helpful. They explained the services they performed and provided some tips."

"No way of seeing what was done. He did change my 2 filters"

"Great professional, knowledgeable and friendly service"

"He was courteous and professional like that your technician wear booties on their shoes."

"Edgar is friendly, helpful, knowledgeable and clearly answers all of concerns. He is an excellent employee."

"Solved my heating problem but had to wait an extra day for the service"

"The tech was very efficient and courteous. He explained all reports and recommendations."

"Edgar was excellent ! He explained in detail to what was wrong & what was needed for my heating system."

"Oscar was very helpful"

"They knew what needed to be done."

"The technician was awesome but I had a issue with the office scheduling. I had a date and time scheduled and kept getting bumped by people who called in that morning. Took off so I could be on time but the service man ran almost 2 hours late. ( not his doing). Office problem. After being loyal for over maybe over 15 years. I really was disappointed in the oh well attitude."

"Phone call and email reminder; service was conducted earlier than expected; very pleasant and customer experience oriented scheduling staff and service tech."

"Chris was professional, courteous, kind and thorough."

"Technician was informative and professional"

"Chris was very through in explaining to me what was being done and what was needed"

"Very thorough and explained everything"

"Technician very professional and knowledgable"

"The technician was very professional, punctual and courteous."

"CHRIS DID AN OUTSTANDING JOB. HE'S BEEN HERE TWICE AND EACH TIME WAS KNOWLEDGEABLE, PROFESSIONAL, COURTEOUS AND SINCERELY INTERESTED IN OUR SATISFACTION. WE'VE BEEN MORE THAN SATISFIED WITH HIS VISITS. I WILL ASK FOR CHRIS ALWAYS."

"Your folk came in, listened to me and quickly took control of the problem. I greatly appreciated their professional approach and solution. I will be using them in the future."

"Everything was great but I was hoping the cost would be less"

"Chris was courteous and informative."

"very courteous technician"

"Oscar was on time and did a very professional job."

"Edgar's diligence and expertise is exceptional. He is a trusted resource for our home."

"Tech was spot-on; Knew exactly it was the blower motor and showed me my rusted out coil. It was a no-brainer; purchase a new unit with a 10 year warranty. Promote Lettie."

"Did a great job of figuring out how to replace the unit. The Service guys were top notch. DID a GREAT job in making sure that the system will work for our needs."

"Due to a lack of available technicians, I had to wait at home much longer than expected. It seems you knew there would be delays but did not proactively reach out to inform me and offer the option of rescheduling."

"extremely professional & polite"

"price."

"Technician was very professional and, although she was being supervised, she handled the job quickly. A bonus that she is a woman! Its nice to see women on the job. Thank you!"

"Very professional and very courteous."

"Oscar is always efficient and thorough."

"I was very satisfied with the work provided by the technician. I had a disappointing experience with the phone receptionist who accused me not knowing my correct appointment time."

"Technician did not arrive within the time window promised, she was late. I was supposed to take my wife to a doctor's appointment in the afternoon. Technician arrived as my wife was backing out of the garage at 12:30 PM."

"Christopher very professional, friendly and informative. He provided very detailed work"

"Edgar was very thorough in his work and communicated everything he. Was doing with me."

"Courteous, patient, explained what he was going to do. Told me the advantages of being a plus member"

"No reason"

"All checks were done and results reviewed"

"Ruben quickly diagnosed the FIX for my A/C drain line problem and fixed completely in 1 hour."

"Top quality and totally professional service call all aspects...!"

"Luis was very thorough and professional."

"friendly, introduced himself"

"Ruben came out about sept and said my Freon was real low. He said it looked like there was a hold in the pape. He set me up for oct 15 to check it again. Well it was still full. So it looks like when it was installed the Freon was not put up to the lever it was to be."

"He was very polite and did excellent work."

"Polite, knowledgable"

"Edgar was very informative and took the time to explain tune up procedures to me."

"Very professional. Answered questions to my satisfaction."

"Always professional"

"Ruben was very thorough, and gave me a detailed explanation of how the systems functioned."

"Prompt, complete, careful inspection, and clean up, very pleasant and respectful technician."

"He knew his job and was very professional but had a friendly personality"

"Ruben did a great job finding what the problem was and fix it."

"you are just that good"

"Edgar is a star. Extremely knowledgeable & professional. We do not want any other technician looking after our system!"

"Edgar is always professional and efficient. He is also extremely friendly and just a great person. He always does an outstanding job."

"Khahi was very professional, friendly, and efficient"

"On time, very polite and explained what he did."

"Oscar is very professional..his work ethic is the best . Enjoys his work and knows what he is doing."

"Individual was very polite and did his inspection duties within a satisfied time frame."

"Oscar efficiently inspected all three units and reported any maintenance that was necessary. I will definitely request him next time."

"Prompt and professional"

"Ruben and his team impress me with their ability to get the job done, and done correctly."

"Report form indicates "No comfort concerns" and "No performance concerns," but I was not asked about either. Form asks for current attic insulation value; technician did not go into attic. Air filter was over 2 months old but was not changed."

"Chris was early, got done quickly, and communicated all I needed to know."

"Great service skills, friendly knowledge and efficient."

"techs were on time, courteous to me, friendly, and clear on what they did and found in my unit. I gave a lower score because I feel that techs should wear shoe covers going inside from the yard, and/or put down a work mat while they work in front of the unit in the house. I have to clean up after them most of the visits."

"I feel I was over charged for warranty repair. I was told it would take 4 to 5 hours. They were done in about 2 hours. $1200 dollars for to hours is awful high."

"Edgar is very knowledgeable and thorough"

"Fast service and got us set up with a new install pretty fast."

"Letty satisfactorily serviced our heater for the winter as requested. However, I had made a 10 AM appointment; she arrived at 1:00 PM and didn't seem aware that our appointment was for 10 AM."

"Oscar provided great service and solved our problem quickly."

"Edgar was very customer service oriented, friendly and knowledgeable."

"I have seen Edgar before and he is a pleasure to deal with. Efren told me about your hot water tank program and I signed up."

"Kind and knowledgeable"

"Since Carlos was no longer with the company, Edgar came out. He was very professional and answered all of our questions concerning the maintenance. He was very friendly and showed great respect for our home. We will be requesting Edgar for future visits."

"Andrew was very knowledgeable in regards to my plumbing issue."

"Thought Chris took the time to check everything throughly and took the time to explain everything he was doing to my satisfaction."

"Professional service"

"Always happy with promptness and courtesy of technician"

"No one was home, no one called to verify if anyone was home."

"Service performed was explained to me in great detail"

"Tech was pleasant and helpful"

"Edgar arrived early and was professional"

"Mike Yetman and Edgar Loredo were fantastic!!"

"1. The truck was not stocked with a filter!! 2. I was told a picture of current filter (size & model) would be sent to me. Neither worker or office staff complied. 3. I am an able bodied(?) 75 yo woman but I don't like to go into the attic AND I REALLY DID EXPECT A FILTER TO BE INSTALLRD THE SAME AS STRAND BROS DID FOR US IN AUSTIN. I'm disappointed. 4. The worker did have a surge protector on his truck for the outside unit. Why wasn't that part of the original installation?"

"Technician was very professional"

"I didn't interact personally with the technician as this is an occupied rental property. I did get an update on the status of all after the service and I appreciate that."

"The minisplits have given me problems since install. I asked Joe for additional labor warranty since they figured out the system was wired wrong and that is what froze one unit. Joe told me he would talk to big boss and get back to me yesterday afternoon or this morning. I have not heard anything and now I get an email asking how you did?! The ironic thing is I was talking to a friend of mine about how great the service was and that she should switch. I told her recently to keep looking. Ive talked to Lennox twice now and documented all the problems/visits from your company. My next step is to contact Costco to tell them my experience. I dont know what happened to your company you use to be good. Now I question everything and wonder if my equipment will fail early since it was not installed properly"

"Tech was timely. Kept me informed of every step."

"Timely and efficient"

"I had my regular fall maintenance check done and after the service check my air conditioner froze with ice even though I had absolutely no problems with my system all year. Now I'm told I need to replace it."

"Christopher was very pleasant. seemed very thorough and explained everything done and condition of equipment very well."

"On time and professional"

"Great service"

"Very professional and knowledgeable"

"He was new with his mentor he was honest about some knowlege deficits. I told most any is only half school and the other half is learend by experience,"

"Bid was much too high - competing offer was 1/3 the price with the same promised timeline. We went with the competitor and now have a working air conditioner."

"Prompt, timely, courteous."

"The problem was fixed and service technicians were knowledgeable and professional"

"The technician arrived at the time I scheduled my appointment at 11:00pm the night before. He was very thorough and explain everything to me as he diagnosed and fixed the problem."

"I appreciate the good job Mike, Matt, and Chris did. Installers Matt and Chris worked clean and with high morale. Mike was a good communicator and clearly explained what was necessary to get my new system up to code."

"good service and prompt"

"My new 12k 5 ton unit has not worked properly since installation my electric bill has doubled and i have to keep calling for service. My old unit worked fine for 10 years with no service calls"

"Chris was very professional and diagnosed our problem which was a leaking evaporator coil. He quickly scheduled us with an install team the next day. The Install Team showed up on time, and installed replaced the new coil and made sure everything was in tip top shape for the holiday weekend. They were efficient and professional."

"We had a very fast response to our call. The technician was very helpful and polite. He explained what was wrong and the repairs needed to fix it"

"The technician, Ruben, came during the time period we were expecting which was 7pm. He spent until 11 pm. diagnosing the problems that had been reoccurring for several months and FIXED them! He was very patient, knowledgable, meticulous and kept me informed of what he found and why he was doing what he was doing....even after I'm sure what had been a long day for him. Send me Ruben on all future calls!"

"I have the Ultimate Protection Plain Maintenance service plain, so why was I charged $ 49 ?>?"

"Tech was knowlegable and very responsive to our questions."

"Chri was pleasant, polite and professional."

"My ac was not working the following day after technician left and said it was fine. I paid 200. dollars for Freon when I was told needed it. The following day the company sent technician again and technician said there was too much Freon and would have to take out 1 pound. Told me I would be reimbursed but was never given my money back. I have continued to call company to only get lied to about my refund This place is a fraud! Please think twice people before using this company."

"Time was changed from 10-12 and re-scheduled 1-3 same day. Not sure my "noise" problem is fixed as I heard the noise @ 0340 this morning."

"Chris was outstanding in every aspect of explaining and detailing service provided"

"Edgar was beyond wonderful!!!!! Excellent customer service and very professional. Lovely smile."

"Professional, knowledgeable and courteous"

"Ruben was knowledge and quick to find out the issue."

"Chris was great but you ripped us off."

"I appreciate Chris's attention to detail and help!"

"Yall forgot about me. We rescheduled for the 22nd and no one showed up."

"Ruben worked so hard to install our new thermostat. He explained everything so well and was very kind."

"Still waiting for the quote."

"Was a ac quote. Provided info needed"

"Letty took her time and explained what the issue was, gave us good advice, and was very patient with us."

"my technician was very polite and explained what he did to service the unit"

"No one showed up for the appointment"

"After two missed appointments, I was very glad to get my service appointment taken care of."

"Excellent tech, did a really great job. I wish I had techs like him working for me in my business, wait a minute. I do!! Can't say enough good things about him. Caring, considerate, and will use you again. Thanks!!"

"Because Oscar was great - basically diagnosed the problem before he arrived and got us cooling again!! :)"

"Oscar explained every step as he repaired our AC, and was so good to clean everything up, including little pieces that had fallen on the ground..."

"Ruben Knew immediately the copasiter was going out. However I wish he would have told me about it before he changed it not after. Good Guy Ruben"

"Oscar was great. He checked everything top to bottom, listened to my concerns"

"I called at 10:30 pm, no one came to my house till I called back at 10:30 AM. The technician was wonderful, fast and informative."

"Quick response on repair call, quick response on visit from Consultant - same evening as the repair, quick response on quote, and extremely quick response for next day total replacement."

"Mr. Lorado was very professional. He answered all my question in precise terms. He was efficient and very neat in his work. San Antonio Air is fortunate to have him as an ac tech. I would prefer him to come to our house when possible."

"Quick response to an emergency AC repair. The technician, Edgar was very professional, honest, and courteous. He quickly diagnosed the problem and repaired it while talking me through the process."

"Chris was AWESOME! As a new home owner he was very thorough and informative. If his work echos what y'all are all about my wife and I will definitely be customers for life. Thanks Chris"

"The technician was extremely professional and knowledgeable, and communicated the issue to me very well."

"Had drainage problem with AC. This has been existing since initial install a year ago. I think problem has been corrected. I will know next time I attempt to flush drain."

"Luis was detailed in his inspection and very courteous."

"Setting up the appt was very easy. The appt was scheduled quickly."

"Always polite, prompt, expert quality."

"found problem fast and repaired"

"He did a good job."

"Edgar the Service Tech was amazing and had a great attitude for it being an after hours call at midnight."

"Tom came to our house in May for the summer tune up. He did not flush the PVC pipe which lead to our AC stopped working last Thursday 8/1. I called the 24/7 service line to have a technician come out at 9pm to fix the problem. Ruben was very knowledgeable and helpful to the situation, however, I had to pay an additional fee of $181 for the job that shouldve been done correctly by Tom back in May. Weve been very satisfied with the unit and yalls services until this point. I called the office on Friday morning to reconcile this issue, wanting a reimbursement and the representative (Andrea) said a manager will reach out to me on Monday with an update. Its now Tuesday and I still havent heard from anyone from San Antonio expert AC. I actually referred family members and friends to you guys, I hope this is not the typical type of customer service you guys provide."

"Ruben was very polite and listened to my explanation of the problem. He took the time to tell me what he was doing and why."

"Ruben came out at 11.00pm on Saturday night. He found my air conditioning was low on Freon . My air conditioner is only a year old. When he finish filling it up. It was cooler than it has ever been. You maybe wont to check to see if it has been running on low freon sense it was installed."

"Same day response and resolution of AC problem. Courteous, professional and efficient service by Ruben."

"Appointment booked and service was available immediately (within 6 hours). Great communication from home office regarding arrival time of technician. Also, Oscar was very thorough and explained everything to me. Told me prices up front before service was performed, and even showed me and left me the old worn out capacitor part."

"Chris represents your company well and is a truly good person. Also, the lady answering the phone is a pleasure to talk to. I think her name is Diane."

"The tech. was very nice and respectful under the circumstances that my wife had just passed away July 22. The tech. ( Khalil ) was very understanding with the utmost respect. I would like to say thank you to him for doing a great job and understanding my situation and giving me the respect and understanding that i needed."

"I was glad to have my issue resolved but was a bit stressed that I wasnt informed of the cost beforehand. I felt like I had no choice."

"Luis was kind and courteous, good representation of the company"

"I felt like Chris went around and check our the system, the functionality, looked for leaks, checked the freon levels, checked for ac air duct holes or leaks, and overall wellness of the system."

"Oscar was satisfactory.. the problem was with the people who answer the phone when i called to make an appointment. I intentionally called and made appointment one week out because I knew that they had to order and pickup the special kit my system uses. THEY DIDN'T DO THAT...Oscar showed up without the kit. I had to talk to supervisor twice in order to straighten things out. I was very unhappy that I had to spend hours to get the spring maintenance done. One more thing...the tech did not arrive withing time frame....and i had to call to find out what was going on....tech was 30 mins late and i had had no notification that he was running late....not good."

"Luis was on time and professional. He wore booties to protect the floors. Explained things to me."

"my AC still isnt working properly. it has never worked correctly since you replaced the compressor last summer."

"Luis is professional, thorough, and explained every process of the time-up. He is extremely pleasant person."

"I called and spoke to a very nice young lady which helped me with what I needed. She immediately set me up with the technician, Edgar Lozano and he called me when he was coming and helped us with our problem. Thank you for being so efficient and correcting the problem the same day."

"so far it is a good service."

"Prompt, courteous, thorough."

"They did the work quickly and efficiently."

"Very thorough and efficient"