What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your AC system needs repair at your San Antonio home and you don’t know what that entails. It’s daunting enough to welcome an A/C system repair technician into your home, but then to not know what exactly they’re going to do could add even more unnecessary stress. No worries! San Antonio Air Service Experts is here to update you on the basic air conditioning repair process so you’ll be prepared when an expert air conditioning service technician needs to come out to your house.

AC Repair Starts Simple

When the service tech arrives, the first thing they should do is ask to see the thermostat. It might sound ridiculous, but they need to check it to verify that it’s not merely a thermostat settings problem. The repairman will verify the thermostat is set to cool and then reduce the temperature to see if that will trigger the AC. A flawed or wrongly connected wire could be the only thing that’s preventing you from having a comfortable home.

If there is still an issue, the technician may need to look at your circuit breaker box. They may flip the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The repairman will then likely ask to see the A/C. Same as a doctor, the service tech will commence their trial and error discovery process. There are many variables that could be the cause for an air conditioner that isn’t functioning properly, and it’s up the service tech to explore all the possible sources starting from the most typical issues to the least. The process could take anywhere from five minutes to sixty, and sometimes longer.

During the air conditioning diagnosis, they will likely check the air filter to confirm it’s not blocked or in need of replacing. They will check the AC refrigerant levels, make sure the air condenser fan is circulating properly, verify that the size of your A/C system is suitable for the size of your home, and check the safety controls, wiring, and electronics.

Have answers, will fix

Once the air conditioning technician has identified the issue, he or she should explain all your options. The conversation will generally start with the technician explaining what the trouble is, what part (if any) failed, how or why it died, and how that part makes your A/C system operate.

The repairman will then go into your courses of action, which will involve swapping out the part and resolving the trouble, but could also include upgrading parts of the AC system, the AC itself, or your whole heating and AC system. In certain cases, it may make more sense to purchase an entire new heating and cooling system, especially if the AC is past its prime, or susceptible to breaking down again and end up causing you to spend more on A/C system repairs in the long run. The service tech will go over how much time, effort, and cost it will take to rectify the problem.

The repairman may now explain what could have been done to avoid the trouble or part failure and how to prevent a future issue. This usually includes proactive maintenance, which not only helps stop an A/C system breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert air conditioning repair companies will offer a yearly maintenance plan so you don’t have to worry about making future heating and cooling tune-up appointments for your home.

Lastly, they will explain the process for repairing the failed part or fixing the issue. If you decide that air conditioning repair is better for you than purchasing an upgraded air conditioning system, the technician will order any parts necessary and schedule your new appointment to repair the A/C system. Or, if the part needed is already accessible on their truck, they will begin the air conditioner repair work with your consent.

Remember that throughout San Antonio your system is in good hands with San Antonio Air Service Experts. Our service techs are NATE-certified and have undergone extensive background checks so you can feel safe and sure with the men and women we send into your home. If you ever think of any questions about your air conditioning system or what to expect with your AC repair, give us a call 24/7 at 210-570-9705 and we’ll be happy to walk you through the process.

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