Customer Reviews for San Antonio Service Experts

Fred daring

Nov 18, 2024

They did a great job. However, the dust appears to be the same. Hopefully, when the APOC-X is installed, progress in dust will decrease?????

Eric Jones

Nov 10, 2024

Nichole Gonzalez was excellent on time and very professional along with the other gentlemen they explain what was being done and made recommendations to keep my system running for many years to come.

Cary Hoover

Nov 07, 2024

Working with SA Air Experts has been a truly terrific experience. We replaced a dated compressor and furnace with a state of the art variable speed system. While not appropriate for every climate profile, the very high heats of a San Antonio make it the right choice. SA Air Experts did an amazing job at removing the old equipment and installing our new system. The techs were clearly experts in their field, professionals in every sense of the word. The improvement in comfort level, silence of the unit and ease in programming its features are remarkable.

Marissa Potter

Nov 03, 2024

Have been using San Antonio Air for 2 years. Great customer service and servicing of HVAC. Nicole did a comprehensive assessment and found the reason our HVAC was not working. She fixed it promptly. She was professional, experienced and efficient.

Laura Poole

Oct 29, 2024

Wow! Chris, the ACE-certified service technician with San Antonio Air Service Experts that came out to repair my a/c system today was fantastic! He was friendly, kind, professional, brilliant smart, and I mean brilliant smart, and effective. Chris figured out the problem with my a/c (which a tech from a different a/c company was unable to do), repaired the problem, explained to me what needed repair and how he fixed it, and then patiently answered my questions about it. This is truly the best a/c service technician I have ever had. Thank you so much Chris!!

David Richards

Oct 28, 2024

We had the pleasure of (Oscar Ramos) from San Antonio Air coming to our home as the expert technician to fix our A/C system. He was very thorough and identified the problem quickly. I am so happy that we have an "Advantage Plan" with San Antonio Air, because it saved us a lot of money for this repair. Oscar was very professional, and he personally made sure everything with our A/C unit was working properly before departing. Oscar is a great asset to the San Antonio Air team, so... Thank You!

Ursula Reyes

Oct 18, 2024

I just had my fall maintenance checkup with Mr. Christopher Delaney. He is a great technician. He answered my questions professionally and signed me up for my maintenance schedule next year. I would recommend San Antonio Air Service Experts to all who ask.

Eric Henry

Oct 16, 2024

Horrible experience. My tenent called me on Saturday afternoon because the AC wasn't working. I decided to call this company because of the good rating and that they were 24/7 service. They scheduled the appointment for that evening between 4-8 pm. The next morning I called the tenent to see if the technician had come by and they hadn't. He said he would call the technician. When he talked to her, she said maybe today or possibly on Monday. Sunday evening I contacted the tenent and the technician hadn't contacted him. I then called the main number to find out what was going on and they put me on hold and tried to contact the technician. When they came back on the line they said they couldn't reach her. Wow, what kind of service is that? On Monday morning I contacted another company and they came out that day and resolved the problem.

Rosetta Lee

Oct 12, 2024

San Antonio Air Service technician Juan Elizondo is very knowledgeable and provided great customer service. He installed our heat pump unit in a very efficient and timely manner. We are very pleased with his work.

Michael Dean

Oct 11, 2024

Carlos and Oscar installed my new system today and were great! They were efficient, courteous, and professional and did an excellent job, as did Mike and Chris. Everyone at SA Air Service Experts has been outstanding and very easy to work with. Would recommend them and in fact, I already have, with my mother-in-law and neighbor using them also. 🙂